Tiffany Trask
Flint,MI
Summary
Proactive and goal-oriented professional with a strong emphasis on time management and problem-solving. Known for reliability and adaptability, with a quick ability to learn and apply new skills. Committed to utilizing these qualities to drive team success and contribute to organizational growth. Maintained positive relationships with previous employers, always concluding on excellent terms.
Overview
7
7
years of professional experience
Work History
Store Cashier & Interim Team Lead
Tractor Supply
05.2023 - Current
- Provided customers with a warm welcome upon their entry into the store, ensuring to pay attention and providing them with an educated response to each of their inquiries
- Developed working knowledge of computerized accounting systems within a fast-paced retail environment
- Performed cleaning duties such as mopping floors, wiping counters, and reshelving for displaced inventory
- InterimTeam lead responsibility
- Assist the Store Manager and Assistant Store Manager in operational, sales, and merchandising objectives
- Deliver Legendary Customer Service by following the GURA model: Greet, Uncover needs, Recommend solutions, and Appreciate the customer
- Assess store conditions and assign duties to team members accordingly
- Operate cash register and supervise cash handling procedures
- Use of manager overrides and opening/ closing store
Global & North America Specifications Analyst
MSX International
03.2024 - 07.2024
- Revised and managed data for components in General Motors automotive catalog.
- Maintained comprehensive service usage catalog statements.
- Ability to interpret and work on ECA’s (Engineering Change Authorizations)
- Using ARC, GM Mainframe Global and North America to obtain correct part information
Automotive Part Packaging Analyst
MSX International
11.2019 - 05.2024
- Created and updated specifications for automotive parts in General Motors catalog.
- Executed the daily update of weight and dimensions on the General Motors Global Packaging site.
- Leveraged Excel, GM mainframe, and Teamcenter to gather accurate part information.
- Assessed large volumes of car components meeting deadlines consistently.
- Worked closely with engineers to address critical parts.
- Utilized extensive knowledge of automotive parts to identify completeness and correctness.
Dealership Mystery Shopper
MSX International Inc. Mercedes-Benz
02.2021 - 05.2021
- Contacted dealerships to obtain service cost estimates.
- Utilized Excel for the administration of pricing information.
- Coordinated with service advisors and parts department regarding specific components and services.
- Exhibited comprehensive understanding of automotive sector requirements.
Graphics Finisher
MSX International Inc.
01.2019 - 11.2019
- Completed final finishes on parts ensuring standards for the GM Catalog.
- Labeled graphic illustrations with call out lines and numerical identifiers.
- Deployed Tech Illustrations Application on a daily basis.
Part Catalog Image Analyst
MSX International & ACDelco
01.2018 - 01.2019
- Provided customers with a warm welcome upon their entry into the store, ensuring to pay attention and providing them with an educated response to each of their inquiries
- Developed working knowledge of computerized accounting systems within a fast-paced retail environment
- Performed cleaning duties such as mopping floors, wiping counters, and reshelving for displaced inventory
- InterimTeam lead responsibility
- Assist the Store Manager and Assistant Store Manager in operational, sales, and merchandising objectives
- Deliver Legendary Customer Service by following the GURA model: Greet, Uncover needs, Recommend solutions, and Appreciate the customer
- Assess store conditions and assign duties to team members accordingly
- Operate cash register and supervise cash handling procedures
- Use of manager overrides and opening/ closing store
Education
Associate in Applied Science - Automotive Technology
Mott Community College
Flint, MISkills
- Customer relations
- Data Entry
- Microsoft applications
- Time management
- Teamwork
- Leadership
- Adaptability
Timeline
Global & North America Specifications Analyst
MSX International
03.2024 - 07.2024
Store Cashier & Interim Team Lead
Tractor Supply
05.2023 - Current
Dealership Mystery Shopper
MSX International Inc. Mercedes-Benz
02.2021 - 05.2021
Automotive Part Packaging Analyst
MSX International
11.2019 - 05.2024
Graphics Finisher
MSX International Inc.
01.2019 - 11.2019
Part Catalog Image Analyst
MSX International & ACDelco
01.2018 - 01.2019
Associate in Applied Science - Automotive Technology
Mott Community College
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