Kimberly Sullivan
1787 Pee Wee Hill
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Cashier
Tractor Supply
06.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Increased sales of promotional items by informing customers about current offers.
Bookseller
Barnes & Noble
12.2016 - 01.2017
- Assisted customers with locating books and other materials in store.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Collaborated with other staff to support smooth daily operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
MBA - Healthcare Management
Colorado Technical University
12-2021
Bachelor of Arts - History & Psychology
West Virginia University At Parkersburg
Parkersburg, WV05-2015
Associate of Applied Science - English & History
West Virginia University At Parkersburg
Parkersburg05-2014
Skills
- Customer service
- Customer assistance
- Cash register operation
- Product restocking
- Product knowledge
- Refunds and exchanges
- Staff training
- Attention to detail
- Sales expertise
- Product recommendations
- Loyalty program promotion
Timeline
Cashier
Tractor Supply
06.2021 - Current
Bookseller
Barnes & Noble
12.2016 - 01.2017
MBA - Healthcare Management
Colorado Technical University
Bachelor of Arts - History & Psychology
West Virginia University At Parkersburg
Associate of Applied Science - English & History
West Virginia University At Parkersburg
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