Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Vang

Rock Hill,SC

Summary

Results-driven Human Resources professional with five years in the Human Resource field, specialized in administering employee benefit programs. Adept at collaborating with cross functional team and providing support to HR and management. Proficient in data analysis, compliance monitoring, and benefits communication. Demonstrates a strong commitment to continuous process improvement and confidentiality.

Overview

5
5
years of professional experience

Work History

Benefits Analyst (Contractor)

LPL Financial
11.2023 - Current
  • Manage relationships health insurance carriers and brokers to ensure optimal service levels for both the company and its employees.
  • Implement standardized Standard Operating Procedures (SOP) for Health and Welfare invoicing and processes.
  • Submits Health and Welfare invoices to the Accounts Payable (AP) department on both weekly and monthly schedules to facilitate timely payments.
  • Successfully resolve escalated benefit issues/cases, demonstrating strong problem-solving skills.

Human Resource Generalist

Alexander Youth Network
10.2021 - 09.2023
  • Managed the annual open enrollment process for health and welfare plans, resulting in a smooth and efficient experience for employees and a 99% on time completion rate.
  • Managed all benefit programs, including health insurance, 401(k) retirement plans, and leave of absences, providing guidance and addressing employee inquiries throughout the entire process.
  • Processed all benefit invoicing for the accounting department.
  • Successfully implemented a new benefits enrollment system, streamlining the process for over 600 employees and reducing data entry by 50%.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.

Human Resource Specialist

Kennametal Inc
07.2019 - 10.2021
  • Supported an average of 30 inquiries related to benefits, payroll, time and attendance, and payroll using the Zendesk ticketing system
  • Managed all aspects of the onboarding and termination procedures, utilizing the HRIS system SuccessFactors for efficient processing
  • Conducted routine HR audits to ensure data accuracy in personnel files and payroll records.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

Human Resource Intern

New Hope Carolinas
01.2019 - 06.2019
  • Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
  • Maintain company compliance with all local, state and federal laws, in addition to establishing organizational standards
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.

Education

Bachelor of Science - Business Administration

Winthrop University
Rock Hill, SC
05.2019

Skills

  • Benefits Administration
  • Project Management
  • Compliance and Regulation
  • Data Analysis
  • Employee Issue Resolution
  • Vendor/Carrier Oversight
  • Communication and Training
  • Process Improvement
  • HRIS Systems (ADP, Workday, Paycom, E3 Datis, SAP, and SuccessFactors)

Timeline

Benefits Analyst (Contractor)

LPL Financial
11.2023 - Current

Human Resource Generalist

Alexander Youth Network
10.2021 - 09.2023

Human Resource Specialist

Kennametal Inc
07.2019 - 10.2021

Human Resource Intern

New Hope Carolinas
01.2019 - 06.2019

Bachelor of Science - Business Administration

Winthrop University

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Tiffany Vang