Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
7
7
years of professional experience
Work History
Operations Manager
Prizer Point Marina and Resort
Cadiz , KY
04.2017 - Current
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Performed cost analysis for various projects to determine budget requirements.
Maintained accurate inventory records to track stock levels and minimize costs.
Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Analyzed data from daily reports to identify trends in production performance metrics.
Created detailed reports on the performance of individual departments within operations.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Developed and implemented campground policies and procedures.
Organized special events such as hikes, campfires and outdoor activities for guests.
Ensured that all equipment was in proper working order and maintained a safe environment for visitors.
Ensured compliance with local, state, and federal regulations concerning marina operations.
Organized staff schedules to ensure efficient operation of the marina.
Supervised dockhands to ensure proper maintenance of boats and docks.
Coordinated with vendors to obtain necessary supplies for the marina such as fuel, bait, tackle.
Education
Associate of Science - Elementary Education
Murray State University
Murray, KY
05-2016
Culinary Arts And Baking Pastry Degree - Culinary Arts
Sullivan University
Louisville, KY
05-2012
Skills
Business Development
Business Planning
Program Administration
Contract Management
Customer Service
Performance monitoring
Organizational Management
High-pressure environments
Emergency Preparedness
Reservation Management
Guest Services
Team building
References
References available upon request.
Timeline
Operations Manager
Prizer Point Marina and Resort
04.2017 - Current
Associate of Science - Elementary Education
Murray State University
Culinary Arts And Baking Pastry Degree - Culinary Arts
Sullivan University
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