Summary
Overview
Work History
Education
Skills
Timeline
background-images

Tiffany Walker

Lexington,KY

Summary

Hard working, organized, and detail oriented customer service provider with a wide variety of professional experience. Passionate about learning and developing new skills.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Lexington Surgeons
09.2023 - 06.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments..
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Helped patients complete necessary medical forms and documentation.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Branch Manager

Bluegrass Hemp Oil
12.2022 - 09.2023
  • Company Overview: Local Kentucky Hemp Company that focus on providing dependable and trusted CBD products to all.
  • Accountable for day to day operations of branch
  • Train all new staff on daily procedures and general hemp/cannabis knowledge
  • Educate customers and assist to find best product specific to their needs
  • Respond to customers' general questions and inquiries
  • Scheduling
  • Inventory management and ordering

Executive Administrator

Bluegrass Hemp Oil
01.2022 - 09.2023
  • Field incoming calls and give assistance or direct to correct party
  • Receive and process incoming mail
  • Manage daily deposits in QuickBooks
  • Manage Wholesale accounts ensuring all orders are processed, invoiced, and payments are collected and recorded
  • Assist different departments when needed
  • General bookkeeping in QuickBooks

Material Handler

Bluegrass Hemp Oil
09.2019 - 02.2022
  • Process all out going shipments
  • Receive in all in coming shipments
  • Manage inventory providing counts when needed
  • Became proficient in Fishbowl Inventory Management System

Server

Ramsey's Diner
12.2017 - 03.2019
  • Working in a fast placed environment
  • Completed side work such as resetting tables and restocking
  • Assisted guests with making menu choices in an informative fashion
  • Accurately totaled checks and collected payments from guest using the POS
  • Handled money, processing credit and debit cards, and making accurate change
  • Cleaning/ Housekeeping

Key Holder

Lane Bryant
10.2016 - 08.2017
  • Process incoming shipments
  • Process freight and organizing backstock
  • Assist customers with their shopping, finding different options
  • Cleaning/ Housekeeping
  • Checking out
  • Worked independently and as a team to insure customers received an excellent customer service experience

Education

Associate of Applied Science - Mechanical and Electrical Engineering

North Central State College
Mansfield, OH
05.2016

Skills

  • General Accounting
  • Microsoft Office
  • Data Entry
  • Problem Solving
  • Customer Service
  • Attention to detail
  • Organized Team Player

Timeline

Front Desk Receptionist

Lexington Surgeons
09.2023 - 06.2025

Branch Manager

Bluegrass Hemp Oil
12.2022 - 09.2023

Executive Administrator

Bluegrass Hemp Oil
01.2022 - 09.2023

Material Handler

Bluegrass Hemp Oil
09.2019 - 02.2022

Server

Ramsey's Diner
12.2017 - 03.2019

Key Holder

Lane Bryant
10.2016 - 08.2017

Associate of Applied Science - Mechanical and Electrical Engineering

North Central State College

Similar Profiles

CREATE PROFILE