Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Watts

Georgetown,SC

Summary

Industrious Billing Representative enthusiastic about supporting customer and business objectives by applying skills in organizing information, prioritizing tasks and facilitating communication. Successful at generating invoices, submitting information and resolving variances. Prepared to pursue new opportunities with long-term potential and room for advancement. Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Patient Services Supervisor

Tidelands Health
Georgetown, SC
03.2024 - Current
  • Interpreted and explained work procedures and policies to brief staff.
  • Worked with team members to identify and develop process improvements.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Conducted weekly meetings with staff to discuss performance metrics, goals, objectives, and other issues related to billing processes.
  • Delegated work to staff, setting priorities and goals.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.

Team Lead

Tidelands Health
Georgetown
09.2023 - 03.2024
  • Facilitated training sessions for new employees on company policies and procedures.
  • Handled submission of claims to various insurers.
  • Managed and updated vendor spreadsheets.

Billing Specialist

Tidelands Health
Georgetown, SC
06.2013 - 09.2023
  • Executed medical billing including submitting primary and secondary claims to insurance companies and researching and resolving rejections within billing cycle timeframe.
  • Resolved discrepancies with vendors from monthly vendor spreadsheets and take part of the monthly calls.
  • Delivered comprehensive, standardized and hands-on training to new staff within Quadax and Meditech.
  • Created claim holds and Xpress Billers within BIlling software.
  • Work billing account checks within Meditech and help in other areas account checks

Commercial Follow up Rep

Tidelands Health
Georgetown, SC
09.2011 - 06.2013
  • Engaged Patients and provided high level of service by carefully explaining details about accounts.
  • Followed up daily on commerical denials.
  • Called insurance companies to get denials resolved and also followed up on accounts that had not been paid.

Account Service Representative

Tidelands Health
Georgetown, SC
12.2010 - 09.2011
  • Provided excellent service for patients by following up on any account issues, and set up payment plans.
  • Help in training in hires within Meditech.

Education

Some College (No Degree) - BIlling And Coding

Horry-Georgetown Technical College
Conway, SC

Skills

  • Account Reviews
  • Account Reconciliation
  • Billing
  • Spreadsheets
  • Insurance verification
  • Team management

Timeline

Patient Services Supervisor

Tidelands Health
03.2024 - Current

Team Lead

Tidelands Health
09.2023 - 03.2024

Billing Specialist

Tidelands Health
06.2013 - 09.2023

Commercial Follow up Rep

Tidelands Health
09.2011 - 06.2013

Account Service Representative

Tidelands Health
12.2010 - 09.2011

Some College (No Degree) - BIlling And Coding

Horry-Georgetown Technical College

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Tiffany Watts