Tiffany Weber
The Woodlands,Tx
Summary
A detail-oriented, critical thinker with multiple years of hands-on experience providing technical assistance and guidance. Demonstrated ability to manage risk while protecting resources and managing complex business projects, meeting with key stakeholders to set terms, handle community concerns, and ensure financial compliance with laws, rules, and regulations. Exceptional communicator with powerful negotiation, problem resolution, and client needs assessment aptitude. Superb presentation, communication, and interpersonal skills paired with a strong innovative and creative drive. Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Inside Sales Representative Specialist
United Postal Service
- Manage UPS accounts with a threshold up to $100k by identifying customers shipping needs and analyze supply chain, order to cash flow and what platforms are being utilized to generate orders
- Develop and maintain relationships with customers by providing services and solutions throughout our UPS network
- Responsible for achieving weekly sales, increased volume, revenue growth and sales quota in assigned sales territory
- Work with Team Lead and/or Supervisor to ensure UPS objectives are being met with customers
- 20-30 Inbound and outbound calls daily
- Keeping customers profiles up to date, organized with detailed notes in Salesforce.
Cashier and Event Planner
HEB
10.2012 - 01.2019
- Managed over a million dollar in sales and products
- Coordinated with local companies to research, track supplies, and sale items
- Managed company cash register to process monetary transactions
- Maintained great customer care and satisfaction.
Customer Service Representative
Costco
11.2013 - 12.2014
- Greeted customers and provided information on products and services
- Answered phones and provided customer information on products, memberships, prices, and hours
- Managed company cash register to process monetary transactions.
Education
Human Services AAS - Substance Abuse Counseling
Lone Star College
01.2024
Skills
- Email and Phone Etiquette
- Multitasking
- Salesforce
- Communication
- Creativity
- Organized and Efficient
- Strategic thinking
- Compelling Presentations
- Data Entry
- Attention to Detail
- Adept Multi-Tasker
- Order Management
Community Service
- I9 Volleyball Coach- Current
- Interfaith Ministries 2019- current
- USO 2016- current
- Child Care The Brook Church 2018-2021
- FRG Treasury leader 2015-2017 (U.S ARMY)
- Volunteer Manger for ACS (Army Community Service) 2014-2017
Affiliations
- Sand/indoor volleyball League
- Pickleball player
Certification
CPR
Timeline
Customer Service Representative
Costco
11.2013 - 12.2014
Cashier and Event Planner
HEB
10.2012 - 01.2019
Inside Sales Representative Specialist
United Postal Service
Human Services AAS - Substance Abuse Counseling
Lone Star College
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