Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Wellington

Summary

Veteran and healthcare support professional with 4+ years of experience across military, clinical, and pharmacy settings. Empathetic and detail-driven with hands-on experience in pharmacy, insurance, and patient coordination, and a steady, solutions-focused approach to problem solving in fast-paced settings. Currently seeking to leverage this experience for continued growth in healthcare and to make a meaningful impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Biomedical Equipment Technician

United States Army
, United States
05.2021 - 06.2025
  • Performed inspections, diagnostics, and repairs on 7,000+ medical devices, supporting safe and continuous operation in critical clinical departments.
  • Tracked and maintained inventory for over 500 medical devices in clinical and field settings, ensuring availability and accountability.
  • Cultured strong working relationships with clinical staff and vendors through clear communication, teamwork, and adaptability to support efficient equipment management and patient care.
  • Maintained detailed service and logistics records to support compliance with regulatory requirements and internal policies.

Biomedical Equipment Technician

United States Army - Irwin Army Community Hospital
Fort Riley, KS
08.2022 - 03.2024
  • Performed inspections, diagnostics, and repairs on over 7,000 medical devices, ensuring safe and continuous operation across critical clinical departments.
  • Utilized the Defense Medical Logistics Standard Support (DMLSS) system to update asset records, track inventory levels, and support preventive maintenance scheduling.
  • Assisted with the coordination of over 80 equipment movements, including packaging for transport, tracking shipments, and preparing documentation for accountability.
  • Collaborated with biomedical, clinical, and IT teams to troubleshoot issues and ensure prompt servicing, reducing average equipment downtime by 20%.

Certified Pharmacy Technician

Walmart
Harker Heights, TX
03.2020 - 05.2021
  • Accurately filled prescriptions and worked with healthcare providers to resolve clinical and insurance discrepancies, always ensuring patient confidentiality and HIPAA compliance.
  • Assisted patients with Medicare, Medicaid, and commercial insurance verifications and coordinated prior authorization requests to ensure timely access to medications.
  • Administered vaccines following pharmacy protocols, supporting patient health, and preventive care efforts.
  • Conducted inventory checks and removed recalled and expired medications to help maintain safety and regulatory compliance.
  • Provided clear communication to patients regarding insurance coverage, out-of-pocket costs, medication status, and pharmacy services.

Certified Pharmacy Technician

OptumRx
, Remote
12.2018 - 03.2020
  • Prepared and reviewed prescription orders, verifying any discrepancies with healthcare providers to ensure accuracy and timely processing.
  • Served as the primary contact for patients experiencing out-of-stock medications, coordinating with prescribers and pharmacies to find alternatives and follow up.
  • Verified insurance coverage and provided clear guidance to patients on copays, prior authorizations, and appeals.
  • Collaborated with healthcare providers to resolve medication access issues and kept patients regularly updated on prescription status.
  • Maintained accurate case documentation and patient records, ensuring HIPAA compliance and adherence to internal processes.
  • Operated in a dynamic remote call center environment, efficiently managing a high volume of patient inquiries with professionalism and accuracy.

Education

Bachelor of Science - Management of Information Systems

American Military University
Charlestown, WV
04-2025

Skills

  • Prior Authorization
  • Insurance Verification and Coordination
  • Patient Advocacy
  • Medical Terminology
  • ICD-10 Coding
  • HIPAA Compliance
  • Data Entry
  • Customer Service
  • Problem Solving
  • Microsoft Office Suite
  • Attention to Detail
  • Quality assurance

Certification

  • Certified Pharmacy Technician, PTCB
  • Pharmacy Technician License, TSBP
  • Security+, CompTIA
  • Network+, CompTIA

Timeline

Biomedical Equipment Technician

United States Army - Irwin Army Community Hospital
08.2022 - 03.2024

Biomedical Equipment Technician

United States Army
05.2021 - 06.2025

Certified Pharmacy Technician

Walmart
03.2020 - 05.2021

Certified Pharmacy Technician

OptumRx
12.2018 - 03.2020

Bachelor of Science - Management of Information Systems

American Military University
Tiffany Wellington
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