Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tiffany West

Bradenton,FL

Summary

I am always looking to learn more and grow as an individual with a company that I can build long standing relationships with. I work well with others, and under pressure. I thrive in the field of customer service where I can be of service to others.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Leasing Professional

Liberty Realty And Management
05.2018 - 07.2022
  • Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
  • Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
  • Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
  • Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
  • Provide excellent customer service with prospective tenants and existing tenants.
  • Ensuring tenant satisfaction by providing solutions to concerns and needs of tenants.

Warehouse Worker

Tropicana
02.2021 - 05.2022
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.

Customer Service Representative

Alorica
02.2017 - 07.2017
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

High School Diploma -

Southeast Highschool
Bradenton, FL
06.2010

Skills

  • Telephone and Email Etiquette
  • Business Processes and Procedures
  • Application Processing
  • Issue Escalation
  • Type 55 WPM
  • Knowledgeable in multiple Microsoft Programs

Certification

National Pharmacy Technician Certification

Timeline

Warehouse Worker

Tropicana
02.2021 - 05.2022

Leasing Professional

Liberty Realty And Management
05.2018 - 07.2022

Customer Service Representative

Alorica
02.2017 - 07.2017

High School Diploma -

Southeast Highschool

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Tiffany West