Tiffany Wheeler
Long Island,NY
Summary
Dynamic Office Manager with a proven track record at Universal Capital Lenderz, excelling in customer service and organizational skills. Enhanced client satisfaction through effective communication and meticulous financial record management. Recognized for fostering strong relationships and implementing efficient office operations, ensuring confidentiality and streamlined processes.
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
21
21
years of professional experience
Work History
Office Manager
Universal Capital Lenderz
01.2025 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Online Retail Seller
Ebay Enterprise
01.2014 - 04.2024
- Created eye-catching merchandise displays, resulting in increased foot traffic and sales.
- Conducted regular promotions and special events to attract new customers and boost sales revenue.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Handled cash transactions accurately while adhering to security protocols to minimize theft risks.
- Assisted customers in locating products, offering suggestions based on their preferences and needs.
- Enhanced store reputation with a focus on excellent customer experiences and building loyalty.
- Cultivated strong relationships with suppliers, negotiating advantageous pricing deals for the store''s benefit.
Sales Consultant
Global Capital Funding LLC
03.2023 - 02.2024
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Responded to telephone and in-person requests for information.
Retail Sales Associate
KAY JEWELERS
06.2006 - 07.2009
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Greeted customers and provided outstanding customer service.
Retail Sales Associate
Pandora Jewelry
05.2005 - 05.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Retail Sales Associate
KAY JEWELERS
05.2006 - 05.2009
Beauty Sales Associate
MACY'S
01.2005 - 01.2005
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Participated in ongoing professional development opportunities related to the latest skincare advancements and industry innovations.
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Organized in-store promotional events to attract new customers and showcase top-selling beauty products.
- Contributed to the achievement of store-wide sales goals through proactive client outreach and follow-up communication.
- Improved brand visibility through engaging visual merchandising displays that showcased seasonal trends and popular items.
- Beauty Sales Consultant MAC Cosmetics, Scheduling Client Appointments For Beauty Make-Overs, Color Matching Make-Up, Lip Sticks, Blush, Glosses and Eyeshadows.
- Perfume Counter Sales Associate for Estee Lauder, a luxury World Reknowned Brand.
Education
High School Diploma -
Continental Academy
Miami Lakes Florida06-2001
Skills
- Customer service
- Mail handling
- Organizational skills
- Office administration
- Data entry
Languages
English
Full Professional
Timeline
Office Manager
Universal Capital Lenderz
01.2025 - Current
Sales Consultant
Global Capital Funding LLC
03.2023 - 02.2024
Online Retail Seller
Ebay Enterprise
01.2014 - 04.2024
Retail Sales Associate
KAY JEWELERS
06.2006 - 07.2009
Retail Sales Associate
KAY JEWELERS
05.2006 - 05.2009
Retail Sales Associate
Pandora Jewelry
05.2005 - 05.2007
Beauty Sales Associate
MACY'S
01.2005 - 01.2005
High School Diploma -
Continental Academy