Open To Work
Tiffany Wilson
Trinity Home Care
Decatur,IL
Work Preference
Job Search Status:
Open to work
Desired Job Title
Customer Care RepresentativeCustomer Service RepresentativeAssemblerData Entry Clerk
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Decatur, IL, US
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Career advancementWork-life balanceWork from home optionPaid time offPersonal development programsCompany CultureHealthcare benefits
1
Language
10
Years of experience
Results-driven professional skilled in managing multiple priorities and supporting team objectives. Committed to fostering collaboration and contributing to organizational goals. Embraces additional responsibilities and adapts to changing demands while delivering high-quality outcomes.
Work History
Shift Leader
4 Years 1 Month- Delivered exceptional customer service to gas station patrons, fostering a welcoming environment
- Operated cash register and accurately processed transactions for fuel, food, and merchandise purchases
- Oversaw inventory of convenience store items, ensuring stock levels met customer demand
- Coordinated receiving deliveries and stocking shelves with new merchandise, adhering to established procedures
- Maintained knowledge of current promotions, discounts, and loyalty programs to effectively communicate them to customers
Caregiver
2 Years 3 Months- Coordinated client medical appointments and transportation, ensuring timely access to necessary care
- Cultivated strong, trusting relationships with clients and families, creating a supportive environment
- Delivered companionship and emotional support through meaningful conversations and activities to improve clients' mental and emotional well-being
Assembler/Production
7 Years 4 Months- Performed routine maintenance and calibration of instruments to ensure accurate readings and optimal performance, minimizing downtime
- Conducted regular inspections of instruments to identify potential issues or defects, implementing proactive measures to prevent breakdowns and extend equipment lifespan
- Maintained detailed records of instrument repairs, documenting problems encountered and solutions applied to facilitate future reference and continuous improvement
Customer Care Representative
7 Years 9 Months- Managed inbound sales inquiries, ensuring timely and accurate responses to customer needs.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
- Collaborated with other departments to address complex customer issues, ensuring timely resolutions that met client expectations.
- Assisted customers with order placement, ensuring accurate and timely delivery of products or services.
Education
High school diploma - M.A
Skills
Elderly care
Patient care experience
Personal care techniques
Home safety practices
Companionship activities
Time management
Multitasking and organization
Problem-solving
Customer communications
Call center operations
Team development
Leadership qualities
Stress tolerance
Payment processing
Languages
English
Timeline
Caregiver
Trinity Home Care
07.2024 - CurrentRead More
Shift Leader
Murphy USA
04.2020 - 05.2024Read More
Customer Care Representative
Aeropostale
03.2017 - 12.2024Read More
Assembler/Production
Medtronic
01.2017 - 05.2024Read More
IBMC
High school diploma from M.A
Read More