Tiffany Woodruff
Birmingham
Summary
Experienced Pharmacy Technician with several years in retail pharmacy, skilled in prescription processing, patient communication, insurance and billing support, and pharmacy workflow coordination. CPR and immunization certified. Strong organizational and customer service skills, with proven ability to support pharmacists and assist patients in navigating medication and insurance needs. Seeking a role in specialty pharmacy focused on patient accounts and insurance coordination.
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
6
6
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
Riverchase
01.2023 - Current
- Assist pharmacists with prescription processing, production, and quality control.
- Help patients with insurance questions, prescription costs, and financial assistance programs.
- Process and troubleshoot insurance claims and prior authorizations.
- Manage technician scheduling and support training for new staff.
- Maintain workflow efficiency while providing excellent patient service.
Pharmacy Technician
Walgreens
Birmingham
05.2020 - 06.2023
- Accurately processed prescriptions and entered patient information into pharmacy systems.
- Assisted patients with medication pickup, insurance questions, and pharmacy services.
- Communicated with healthcare providers and insurance companies to resolve prescription or coverage issues.
- Supported pharmacists in maintaining workflow efficiency and patient safety.
- Helped manage inventory, stocking, and organization of medications.
Education
High School Diploma -
Huffman High School
Attended 1 Year -
Wallace State Community College
Skills
- Prescription Processing
- Data Entry
- Patient Communication
- Customer Service
- Insurance Claim Troubleshooting
- Pharmacy Workflow Coordination
- Team Support
- Scheduling
- Prescription processing
Certification
- CPR Certified
- Immunization Certified Pharmacy Technician
Timeline
Lead Pharmacy Technician
CVS Pharmacy
01.2023 - Current
Pharmacy Technician
Walgreens
05.2020 - 06.2023
High School Diploma -
Huffman High School
Attended 1 Year -
Wallace State Community College