Tiffany Wortman-Conley
Summary
Dynamic District Manager with a proven track record at Sunshine Stores, excelling in collaborative leadership and goal-oriented planning. Enhanced customer engagement and streamlined operations, achieving significant improvements in service delivery. Skilled in inventory management and fostering team performance, driving profitability while maintaining high standards of quality.
Overview
25
25
years of professional experience
Work History
District Manager
Sunshine Stores DBA Save Alot Food Stores
03.2024 - 07.2025
- Supported district operations by learning inventory management systems and processes.
- Assisted in training staff on customer service best practices and operational standards.
- Adapted quickly to new challenges while maintaining high-quality service delivery.
- Collaborated with team members to resolve customer inquiries effectively and efficiently.
- Monitored daily store performance metrics and reported findings to management for review.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Store Manager
Sunshine Stores DBA Save Alot Food Stores
07.2021 - 04.2024
- Managed daily store operations, ensuring efficient workflow and high standards of customer service.
- Trained and supervised staff, fostering a collaborative work environment and enhancing team performance.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies that increased foot traffic and improved sales performance.
- Maintained compliance with health and safety regulations, ensuring a safe shopping environment for customers and staff.
- Resolved customer complaints effectively, enhancing customer satisfaction and loyalty to the brand.
- Coordinated merchandising efforts to create visually appealing displays that attracted customers' attention.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Senior Mortgage Loan Processor
Gateway Mortgage Group, LLC
03.2000 - 09.2020
- Reviewed loan applications for accuracy and compliance with regulatory guidelines.
- Coordinated communication between clients, lenders, and real estate agents to facilitate loan processing.
- Analyzed financial documents to assess borrower eligibility and risk factors effectively.
- Streamlined processing workflows, reducing turnaround times for loan approvals significantly.
- Collaborated with team members to meet monthly targets, contributing to the overall success of the department.
- Reduced turnaround time for mortgage approvals through effective communication with underwriters and loan officers.
Education
Associate of Arts - Family Studies
University of Akron
Akron, OH09-2003
Skills
- Collaborative leadership
- Staffing and recruitment
- Goal-oriented planning
- Customer engagement
- Leadership skills
Timeline
District Manager
Sunshine Stores DBA Save Alot Food Stores
03.2024 - 07.2025
Store Manager
Sunshine Stores DBA Save Alot Food Stores
07.2021 - 04.2024
Senior Mortgage Loan Processor
Gateway Mortgage Group, LLC
03.2000 - 09.2020
Associate of Arts - Family Studies
University of Akron
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