Tiffany A. Floyd
Financial Aid Counselor
Chicago,IL
Summary
Compassionate Financial Aid Officer with 5 years of helping students reach full potential through education. Successful at working with students and families to examine options, complete paperwork and pursue financial assistance for education. Excellent problem-solving, relationship-building and communication skills.
Overview
9
9
years of professional experience
Work History
Financial Aid Counselor
Rush Medical University
Chicago , Illinois
09.2015 - Current
- Provides counsel to undergraduate and graduate level students and families on the financial aid application process including completion of the Free Application for Federal Student Aid (FAFSA), institutional aid application, federal, private and institutional loans.
- Prepares financial aid packages and cost of attendance budgets for students enrolled in all academic programs by established due dates.
- Reviews financial aid application materials, including the FAFSA, institutional aid application, parent information, tax documentation, and any other required application information.
- Reconciles Federal Direct Loan disbursements and cash withdrawals with university Bursar on a monthly basis in compliance with federal regulations.
- Maintains and updates financial aid pages on Rush University’s webpage.
ISACorps Member
ISAC, Triton College District
Chicago , Illinois
06.2012 - 05.2014
- Composed of more than 100 recent college graduates, the ISACorps is responsible for assisting students with career exploration, college selection, test preparation, scholarship searches, application completion, and the financial aid process.
- The Triton College district covers suburbs immediately west of Chicago.
- Individually mentored more than 450 students, many who are from low-income backgrounds and the first in their family to go to college, with a focus on career exploration, college selection, scholarship searches, and the financial aid process.
- Analyzed district-wide data to increase FAFSA completion rates, which resulted in a 7.7% increase during the 2013-2014 year.
- Collaborated with school counselors and other professionals to plan and implement more than 80 presentations and workshops on college access and financial aid for students and parents.
- Build and fostered relationships with high schools, school districts, community-based organizations, and local colleges to expand the reach of ISAC’s college access and outreach programs and services.
- Completed intense annual six-week training in financial aid, college access, and other topics related to the college-going process.
Paraprofessional of In-Touch Crisis Hotline
UIC
Chicago, IL
09.2010 - 05.2012
- Eight- month commitment with intensive 16-week training.
- Offer basic counseling skills and crisis intervention.
- Responsible for keeping confidential records of all calls.
Education
Bachelor of Arts - Psychology
Skills
Advising & Counselingundefined
Timeline
Financial Aid Counselor - Rush Medical University
09.2015 - Current
ISACorps Member - ISAC, Triton College District
06.2012 - 05.2014
Paraprofessional of In-Touch Crisis Hotline - UIC
09.2010 - 05.2012
University of Illinois at Chicago (UIC) - Bachelor of Arts, Psychology
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