Tiffany "Bean" Rowell
Charlotte,USA
Summary
Customer service professional with strong conflict resolution skills and a proven ability to thrive in fast-paced environments. Experienced in identifying problems and implementing efficient, quality-focused solutions that improve both customer satisfaction and operations. Team-oriented, communicative, and adaptable, with a strong work ethic and commitment to punctuality. Loyal to company values and dedicated to delivering consistent, high-quality service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Clerk
Lowe's Foods
Concord, NC
02.2025 - Current
- Responsible for tasks related to sales, cash, and invoice accounting, including preparing reports, processing payments, and ensuring the security of the cash office
- Assisting with front-end operations and customer service. This includes overseeing the daily operations of the front-end area, including managing staff, providing customer service, and ensuring smooth and efficient store operations.
- Processing customer transactions efficiently, ensuring accurate cash handling and balance reconciliation.
- Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Retail Sales Associate
Whole Foods Market
Huntersville, NC
01.2024 - 09.2024
- Responsible for stocking, merchandising, and selling body care and nutritional supplements.
- Participate in sales promotions, and help develop promotional displays
- Provide friendly, courteous, and knowledgeable customer service
- Stock and face shelves with products, and ensure they are well-stocked
- Responsible for creating sale tags to correctly reflect current sales promotions
Cashier/Customer Service
Whole Foods Market
Huntersville, NC
02.2022 - 01.2024
- Provide courteous customer service; greet each customer with friendly eye contact, and individually thank them for their business.
- Carefully bag groceries and offer carry out service. Retrieve, organize, and clean carts/baskets as needed or directed by leadership.
- Answering the phone and helping customers find products they need.
- Assisting in Cash Office duties such as executing cash deposits, delivering reports to managers, developing more effective methods of accounting for company cash, and making sure each transaction has been put into the daily log.
Cashier/Stocker
bp
Huntersville, NC
10.2021 - 02.2022
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Processed customer transactions efficiently using point-of-sale systems.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Sales Associate
Off Broadway Shoes
Charlotte, NC
03.2018 - 10.2018
- Assisted customers in product selection, effectively addressing inquiries and guiding purchase decisions.
- Implemented promotional displays, driving increased foot traffic and boosting sales during key retail periods.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier/Sales Associate
Food Lion
Indian Trail, NC
10.2015 - 09.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High school or equivalent -
Porter Ridge High School
Indian Trail, NC06-2016
Skills
- Data entry
- Customer service
- Work ethic and integrity
- Cash handling
- Cash register systems
- Conflict resolution
- Merchandising
- Supervising experience
- Multitasking and organization
Certification
Food Handler Certification
Timeline
Office Clerk
Lowe's Foods
02.2025 - Current
Retail Sales Associate
Whole Foods Market
01.2024 - 09.2024
Cashier/Customer Service
Whole Foods Market
02.2022 - 01.2024
Cashier/Stocker
bp
10.2021 - 02.2022
Sales Associate
Off Broadway Shoes
03.2018 - 10.2018
Cashier/Sales Associate
Food Lion
10.2015 - 09.2017
High school or equivalent -
Porter Ridge High School