Tiffany J. Maldonado
Las Vegas,NY
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Coordinating Manager
NYC Health + Hospitals/Elmhurst
06.2023 - Current
- Operations/Facilities Management
- Manages the direction of trade staff through the development processes and procedures for the implementation of maintenance operations, construction contracts, and in-house
- Directs, coordinates, and maintains control over project assignments and related activities, including construction, renovation, and engineering activities related to the facility’s operations
- Coordinates efforts and cooperates with Departmental Managers and Directors on matters of mutual concern and extend functional guidance and assistance
- Manages Elmhurst Hospital and satellite properties totaling over 1.3 million square feet
- Manages facility management operations by conducting monthly department meetings, ensuring that reports are delivered promptly, providing a working environment that meets all regulatory compliance, and completing and maintaining all key performance indicators
- Responsible for the recruitment, training, and development of staff
- This includes holding all necessary staff meetings and conducting or sponsoring education
- Perform midyear and annual performance evaluations
- Develop an ongoing communication plan with staff, leadership, and customers
- This includes conducting all necessary meetings with facility administration and forwarding all communications
- Foster and maintain positive working relationships with senior hospital administration and all other constituents and customers
- Responsible for the implementation and management of continuous improvement initiatives that support operational excellence and financial stewardship.
Health Care Program Planner/Analyst
NYC Health, Hospitals
01.2018 - 06.2023
- Engineering and Maintenance
- Organizes staff for regular periodic meetings.
- Plans and implements programs to establish performance standards to increase trade staff's productivity and accountability
- Provide orientation, training, and guidance to staff
- Processing payroll and overtime weekly for all Operational staff members
- Conducted and worked with the Accruent TMS system to provide work orders and completion for ongoing in-house work
- Conducts in-service training programs and continually assesses staff training needs
- Performs other related duties as directed.
Clerical Assistant
NYC Health + Hospitals
Elmhurst
09.2005 - 03.2013
- 1 Trauma Center)
- Maintain census and assist in admissions, discharges, and transfers, including tracking of beds
- Greeted all patients and visitors promptly, answering telephones promptly and courteously
- Accompanied visitors to the appropriate area
- Provide information and make referrals when appropriate
- Entering, updating, and verifying patient demographics, insurance, and copayments for every encounter and insurance eligibility
- Provide administrative and clinical support to the Emergency Department and inpatient nursing staff.
Education
Some College Experience, New York City College of Technology
Brooklyn, NY01.2003
High School Diploma -
The High School of Fashion Industries
New York, NY06.2001
Skills
- Leadership and Strategy – Supervise and interact with various trades, strategic
- Planning, and
- Execution
- Finance and Business – Manage facility tradesman payroll (expense and overtime)
- Computer Competency – Proficiency in Microsoft Office, Excel, PowerPoint and Adobe Pro
- Relationship Management – Well-established relationships with all key stakeholders:
- Supplies
- Contractors, administration, and facility personnel
Accomplishments
- Great job!
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- Generative AI
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- My Grammarly, Tiffany
- Tjopowell@gmail.com
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Certification
OSHA Certified
Introduction to Building Operator Certification
References
References are available upon request.
Timeline
Assistant Coordinating Manager
NYC Health + Hospitals/Elmhurst
06.2023 - Current
Health Care Program Planner/Analyst
NYC Health, Hospitals
01.2018 - 06.2023
Clerical Assistant
NYC Health + Hospitals
09.2005 - 03.2013
OSHA Certified
Introduction to Building Operator Certification
Some College Experience, New York City College of Technology
High School Diploma -
The High School of Fashion Industries