Tiffany Lauren Pineda
Assistant Community Manager
San Francisco,CA
Summary
Resourceful and proactive administrative professional with over 9 years of experience supporting executives, managing operations, and leading high-performing teams in fast-paced environments. Skilled in organization, scheduling, communication, and confidential documentation, with a strong ability to anticipate needs and solve problems efficiently. Known for positivity, professionalism, and composure under pressure, I bring a balance of empathy and precision to every task. Passionate about creating structure, strengthening collaboration, and helping leaders stay focused on high-impact goals.
Overview
13
13
years of professional experience
Work History
Assistant Community Manager
Equity Residential – SoMa Square
05.2020 - Current
- Serve as the organizational backbone for community operations, supporting leadership with scheduling, team coordination, and internal communications.
- Manage confidential financial documentation, prepare Statements of Deposits, and oversee rent collection, reporting, and resident accounts with precision.
- Partner with multiple departments to coordinate projects, resolve issues, and maintain strong communication between management, residents, and vendors.
- Organize on-site meetings, morale-building events, and community-wide initiatives that enhance engagement and performance.
- Anticipate management needs by identifying process improvements and proactively implementing operational solutions.
- Recognized for consistent professionalism, trustworthiness, and ability to maintain calm and clarity during high-volume periods.
Leasing Consultant
Equity Residential – Multiple Bay Area Properties (Azure, Park Place, Geary Courtyard, South City Station)
03.2013 - 05.2020
- Supported property leadership with administrative operations, scheduling, and cross-functional coordination to ensure smooth daily workflows.
- Maintained organized systems for tracking appointments, resident communications, and move-in documentation across multiple locations.
- Conducted tours, presentations, and follow-ups with prospective residents, strengthening occupancy and brand reputation through excellent service.
- Collaborated closely with community managers to prepare reports, process payments, and ensure data accuracy.
- Trained new team members in communication best practices, documentation standards, and CRM systems.
- Praised by management for reliability, adaptability, and professionalism in managing confidential information and sensitive resident concerns.
Assistant Store Manager
Therapy Stores Inc
02.2014 - 05.2016
- Supported executive and management teams with store operations, scheduling, inventory, and performance tracking.
- Acted as a brand ambassador, fostering a positive customer and employee experience aligned with company values.
- Trained, coached, and motivated staff, improving team efficiency and morale while driving consistent sales growth.
- Collaborated with leadership on merchandising, visual displays, and marketing campaigns to optimize store presentation and customer engagement.
- Recognized for leadership, communication skills, and proactive problem-solving in a dynamic retail environment.
Education
Bachelor of Arts - Sociology
California State University, Chico
Chico, CA12-2026
High School Diploma -
Sacred Heart Cathedral Preparatory
San Francisco, CA06-2007
Skills
- Executive & Administrative Support
- Sales
- Event & Meeting Coordination
- Team Leadership
- Customer Service Excellence
- Expense and Budget Reporting
- Microsoft Applications
- Relationship Management
- Resident and Vendor Relations
- C-Suite Level Relationship Management
Accomplishments
- Maintained high occupancy rates (averaging 95%) despite challenging market conditions, high turnover, and extended vacancies due to ongoing renovations by implementing effective team strategies and proactive resident engagement
Additional Highlights
- Trusted partner to leadership with experience in managing confidential information, travel logistics, and cross-functional communications.
- Strong interpersonal skills with a history of fostering teamwork, professionalism, and positivity across departments.
- Highly adaptable to hybrid and remote work environments; skilled in Google Workspace, DocuSign, and modern productivity tools.
Timeline
Assistant Community Manager
Equity Residential – SoMa Square
05.2020 - Current
Assistant Store Manager
Therapy Stores Inc
02.2014 - 05.2016
Leasing Consultant
Equity Residential – Multiple Bay Area Properties (Azure, Park Place, Geary Courtyard, South City Station)
03.2013 - 05.2020
Bachelor of Arts - Sociology
California State University, Chico
High School Diploma -
Sacred Heart Cathedral Preparatory