Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
OfficeManager
Tiffany Tang

Tiffany Tang

Los Angeles Metropolitan Area,CA

Summary

Competent individual with more than 9 years of experience working in customer service and a biological sciences background. Skilled in demonstrations, data collection and marketing sales. Proficient in brand positioning strategies and sales team building.

Overview

7
7
years of professional experience

Work History

Product Specialist

T-ROC Global LLC
Irvine, CA
08.2020 - Current
  • Assisted with demonstrations for Klymit Outdoor Gear to showcase functionality.
  • Awarded 'Top Sales Award' in 2020 for outstanding sales achievement for the Klymit Summer Costco Roadshow.
  • Logged phone numbers and email addresses to contact customers for follow-ups.
  • Retained existing clients and developed over 25 new accounts by extending high quality and efficient support service.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Worked with Costco supervisors and team members to understand supply needs and bring levels within desired tolerances.

Medical Lab Assistant 2

Q2 Lab Solutions
San Juan Capistrano, CA
06.2020 - Current
  • Assisted with maintaining specimen logs, submission records, specimen storage logs, and calculations as required by the study specific and/or standard operating procedures.
  • Validated for the microneutralization assay, which consisted of a different concentration of the Dengue virus against a fixed, neutralizing concentration of the standard.
  • Validated for the Hemagglutination Inhibition Assay.
  • Managed over 50 production plates per assay performed.

Promotional Model

Red H Marketing
Los Angeles, CA
11.2017 - Current
  • Engaged customers with friendly demeanor and extensive product knowledge.
  • Worked at trade shows, customer locations or on marketing shoots.
  • Promoted and set up sales using communication and marketing abilities.
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Exceeded sales goals by 68% to increase revenue and facilitate selling of alcoholic beverages.
  • Monitored all company inventory to ensure stock levels and databases were updated.

Promotional Model

ATN Event Staffing
Los Angeles, CA
06.2017 - Current

· Worked at trade shows, customer locations or on marketing shoots.

· Development of a sales strategy and perform in-store assisted sales to drive sell-through performance.

· Engaged customers with friendly demeanor and extensive product knowledge.

· Working as a Team lead event manager and client managers to ensure territory quota performance .

· Increased brand awareness, conducted field recruiting and attended over 50 industry events annually.

· Increased brand awareness through event marketing, demonstrations, sales and brand promotion.

Marketplace Sales Associate

University Of California, Merced
Merced, CA
08.2016 - 01.2018

Education

Bachelor of Science - Biological Sciences

University Of California, Merced
Merced, CA
08.2019

Skills

  • Brand Awareness
  • Product Demonstrations and Presentations
  • Team Leadership
  • Product and Service Sales
  • Branding Campaigns
  • Outstanding Interpersonal Skills
  • Content Curation
  • Client Needs Assessment
  • Guerilla marketing
  • Retail expertise
  • Customer service expert
  • Verbal and written communication
  • Microsoft Office Proficient
  • Python, Matlab, JavaScript, and Fortran
  • Vietnamese
  • Managing Employee Relations

Accomplishments

  • Supervised team of 30 staff members.
  • Brought in over 300 new customers.
  • Business Development - Initiated two key partnership with customers which resulted in 58% revenue growth.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

“Pressure is a privilege — it only comes to those who earn it.”
Serena Williams

Timeline

Product Specialist

T-ROC Global LLC
08.2020 - Current

Medical Lab Assistant 2

Q2 Lab Solutions
06.2020 - Current

Promotional Model

Red H Marketing
11.2017 - Current

Promotional Model

ATN Event Staffing
06.2017 - Current

Marketplace Sales Associate

University Of California, Merced
08.2016 - 01.2018

Bachelor of Science - Biological Sciences

University Of California, Merced
Tiffany Tang