Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tiffany (Trennt) Neafcy

Bechtelsville,PA,Greenwood DE

Summary

Dynamic professional with extensive experience providing services to diverse age groups, excelling in client communication and product knowledge. Proven track record of enhancing customer engagement through tailored recommendations and effective problem-solving strategies. Skilled in behavior intervention and crisis management, fostering strong relationships while ensuring safety and satisfaction. Committed to delivering exceptional service with adaptability and enthusiasm.

Overview

2026
2026
years of professional experience
3
3
Certifications

Work History

Personal Shopper/Delivery Driver

Walmart Spark
Bechtelsville PA, Greenwood DE
03.2025 - Current
  • Maintained comprehensive knowledge of inventory and promotions for tailored customer recommendations.
  • Utilized Walmart's online platform to efficiently fulfill customer orders.
  • Assisted customers in selecting products based on specific preferences.
  • Collaborated with team members to ensure seamless shopping experiences.
  • Communicated effectively with customers to resolve inquiries and concerns.
  • Organized product displays to enhance accessibility and engagement.
  • Tracked customer feedback to identify trends and improve service quality.
  • Ensured compliance with safety and sanitation standards during all shopping activities.

Reiki Practitioner/Psychic

Self Employed Services
Bechtelsville, PA
05.2016 - Current
  • Conducted one-on-one Reiki sessions for client relaxation and healing.
  • Developed personalized treatment plans aligned with client needs and preferences.
  • Facilitated group workshops on energy healing, mindfulness, and holistic practices.
  • Maintained a safe, welcoming environment during all client sessions.
  • Educated clients about benefits of Reiki and holistic wellness methods.
  • Coordinated workshops incorporating feng shui, meditation, and psychic guidance.
  • Introduced oracle readings, guided imagery, and breathing techniques to patients.
  • Led weekly meditation groups for up to four participants focused on self-healing.

Elderly Caregiver

Self Employed Services
, PA
2006 - Current
  • Assisted elderly clients with daily living activities and personal care needs.
  • Monitored and recorded vital signs for health assessments and care planning.
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medications according to prescribed schedules and guidelines.
  • Coordinated transportation for medical appointments and social outings.
  • Maintained a clean and safe living environment for clients at home.
  • Communicated effectively with families regarding client needs and preferences.
  • Collaborated with healthcare professionals to ensure comprehensive care plans were followed.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Developed strong relationships with clients based on trust and respect.
  • Provided companionship and emotional support to elderly clients.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Responded quickly in emergency situations in a calm manner.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Respected the privacy, dignity and confidentiality of each client served.
  • Redirected clients with memory issues, providing safety guidance protection.
  • Improved patient outlook and daily living through compassionate care.
  • Ensured safety of clients in their home environment by using appropriate equipment and techniques.
  • Followed care plan and directions to administer medications.
  • Administered medications according to physician instructions.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Maintained accurate records of services provided for each client.
  • Provided emotional support during end-of-life transitions.
  • Recognized emergencies and notified paramedics and family members.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Communicated effectively with family members on progress of client's health condition.
  • Transported clients to doctor appointments or other necessary outings.
  • Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
  • Organized recreational activities to promote physical and mental well-being of the elderly.

Photographer

Self-employed
2003 - Current
  • Captured high-quality images for events and client projects.
  • Edited photographs using industry-standard software to enhance visual appeal.
  • Developed creative concepts and themes for photo shoots based on client needs.
  • Coordinated logistics, including location scouting and equipment setup for shoots.
  • Maintained photography equipment, ensuring functionality and readiness for assignments.
  • Managed social media accounts to showcase portfolio and attract clients.
  • Provided direction to models, capturing natural expressions during sessions.
  • Consulted with clients to align vision and expectations for projects.

Childcare Provider

Self Employed
Bechtelsville, PA
1998 - Current

Supervised diverse groups of children, ensuring safety and well-being during daily activities.

Implemented developmentally appropriate discipline to manage behavior effectively.

  • Created engaging learning environments that accommodated various learning styles.
  • Introduced educational games and activities to enhance cognitive development.
  • Developed and executed age-appropriate lessons in crafts, reading, and motor skills.
  • Consulted with families to discuss children's progress and address concerns.
  • Applied positive reinforcement techniques to foster patience and social interactions.
  • Observed play to identify development issues, implementing redirection strategies when necessary.

Registered Behavior Technician

Connecting The Pieces LLC
Wayne, Pennsylvania
02.2025 - 06.2025
  • Developed and implemented individualized behavior intervention plans tailored to client needs.
  • Collaborated with multidisciplinary teams to ensure comprehensive client care.
  • Recorded and analyzed behavioral data to monitor progress toward goals.
  • Engaged clients in therapeutic activities to facilitate skill development.
  • Provided direct one-on-one instruction to children with autism across various settings.
  • Assisted parents during training sessions to strengthen family involvement.
  • Maintained safety and organization within therapy environments at all times.
  • Utilized Applied Behavioral Analysis principles throughout daily instructional activities.

Behavioral Health Technician

Sevita Pa Mentor
Reading, Pennsylvania
11.2022 - 04.2023
  • Monitored patient behavior and emotional well-being to ensure optimal care.
  • Implemented treatment plans under supervision of licensed professionals to improve outcomes.
  • Documented patient progress, reporting changes to the healthcare team promptly.
  • Maintained a safe, supportive environment for individuals in care.
  • Collaborated with a multidisciplinary team to enhance overall patient care strategies.
  • Engaged in crisis intervention techniques during challenging situations to stabilize patients.
  • Organized daily activities, promoting healthy coping skills through arts, crafts, and music therapy.
  • Educated clients on essential life skills, including housekeeping and food preparation.

Personal Assistant/Marketing and Social Media Coordinator

Wendy Kniffen LMT Massage And Bodyworks
Pottstown, PA
05.2022 - 09.2022
  • Displayed absolute discretion in handling confidential information.
  • Coordinated personal and professional calendars, managing appointments for events.
  • Maintained accurate filing of personal and professional documentation.
  • Facilitated communication by responding to emails and correspondence efficiently.
  • Transported children to school, activities, and appointments as needed.
  • Leveraged networks to identify and acquire new clients effectively.
  • Delivered multifaceted services, including errands, mail management, scheduling, and transportation.
  • Organized client appointments and maintained scheduling for massage therapy sessions.

Retail Sales Associate

Spirit Holistic Center
Boyertown, PA
02.2016 - 05.2018
  • Introduced meditation, guided imagery, breathing techniques, and reiki to patients and families.
  • Addressed customer questions and concerns regarding products and services.
  • Coordinated workshops integrating holistic approaches such as feng shui and oracle card readings.
  • Maintained a clean and organized sales floor environment to enhance customer experience.
  • Processed transactions accurately using point-of-sale systems while ensuring excellent service.
  • Educated customers on benefits of holistic practices and assisted in product selection.
  • Handled customer inquiries and resolved issues promptly to maintain satisfaction.
  • Supported inventory management through regular restocking of shelves and merchandise displays.
  • Participated in training sessions to improve product knowledge and sales techniques.

Behavioral Tech, Team Lead (assistant Supervisor)

InVision Human Services
Reading , PA
04.2014 - 10.2015
  • Communicated well both verbally and in writing with clients, guardians and medical professionals.
  • Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
  • Prepared meals and snacks and fed clients.
  • Evaluated client progress toward established annual and quarterly goals.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Facilitated interactions with clients through communication aids.
  • Assisted clients through seizures and while monitoring and recording seizure activity.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with daily living activities, running errands and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Recorded status and duties completed in logbooks for management.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Completed regular check-ins and progress report for each client.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Implemented behavioral intervention plans for clients with diverse needs.
  • Collected and documented data on client progress and behaviors daily.
  • Collaborated with therapists to adjust treatment strategies effectively.
  • Engaged clients in therapeutic activities to promote skill development.
  • Maintained a safe and supportive environment during sessions.
  • Communicated regularly with families about client progress and strategies.
  • Participated in ongoing training to enhance behavioral support skills.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Encouraged positive behavior by providing rewards or praise for desired behaviors.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
  • Applied proven strategies to positively affect client behaviors.
  • Identified and addressed individual problems using clinical team recommendations and solutions.
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Understood autism spectrum disorder, associated behaviors and optimum treatments.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.

Caregiver,Autism, IDD/Behavioral health

Helping Hands Inc.
Bechtelsville, PA
03.2005 - 04.2014
  • Engaged patients in meaningful conversations and activities while delivering personal care assistance.
  • Transported patients to medical appointments, grocery stores, and salons for essential needs.
  • Developed strong relationships with clients to provide emotional support and companionship.
  • Organized recreational activities to promote social engagement and enhance well-being.
  • Monitored vital signs and documented patient status for healthcare supervisor review.
  • Maintained cleanliness and organization of reception area for visitors and clients.
  • Utilized office software for efficient data entry, document preparation, and filing tasks.
  • Answered incoming calls professionally, directing callers to appropriate personnel.
  • Assisted individuals with daily living activities and personal care routines.
  • Developed and maintained positive relationships with clients and their families.
  • Implemented tailored support plans to meet each client's unique needs.
  • Monitored client behavior and reported changes to healthcare professionals.
  • Organized recreational activities to enhance social engagement and well-being.
  • Ensured a safe environment by adhering to health and safety regulations.
  • Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
  • Developed positive relationships with families of special needs individuals.
  • Administered medication when needed according to doctor's instructions.
  • Observed, reported and documented patient status and care provided.
  • Monitored physical and emotional health of clients.
  • Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
  • Encouraged independence by teaching basic self-care tasks such as brushing teeth and washing hands.
  • Assisted in the development of life skills such as communication and mobility.
  • Offered emotional support during difficult times such as illness, hospitalization or bereavement.
  • Provided companionship by engaging in conversation, playing board games or reading stories together.
  • Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
  • Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.

Office Assistant

Helping Hands INC
Bechtelsville, Pennsylvania
2013 - 2014
  • Managed office correspondence and organized incoming and outgoing mail.
  • Maintained office supplies inventory and ordered replacements as needed.
  • Assisted in scheduling appointments and managing calendars for staff.
  • Provided administrative support to various departments throughout the organization.
  • Ensured a clean and organized reception area for visitors and clients.
  • Utilized office software for data entry, document preparation, and filing tasks.
  • Communicated effectively with team members to streamline daily operations.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Answered phone calls and directed them to appropriate personnel.

Freelance Photographer

Boyertown Times
Boyertown, Pennsylvania
2005 - 2006
  • Captured high-quality images for community news and events.
  • Collaborated with editors to ensure visual consistency with editorial content.
  • Set up lighting and equipment for on-location photo shoots.
  • Conducted interviews to enrich storytelling through photography.
  • Maintained camera equipment, ensuring optimal functionality before shoots.
  • Photographed special events, parties, and portraits, delivering quality products within deadlines.
  • Ensured proper maintenance of photography gear, including cameras and lighting equipment.

Photo Lab Technician

CVS Pharmacy
Gilbertsville, Pennsylvania
2005 - 2006
  • Processed customer photo orders using digital and film equipment with precision.
  • Operated photo printing machines to produce high-quality prints efficiently.
  • Assisted customers in selecting suitable photo products and services.
  • Maintained a clean and organized photo lab environment.
  • Handled customer inquiries and resolved issues promptly.
  • Advised on photo finishing options to meet customer preferences.
  • Enlarged, refocused, and retouched photographs to enhance image clarity.
  • Greeted customers and processed orders while promoting additional products.

Photographer/Retail Sales Associate

Sears Portrait Studio
Pottstown, Pennsylvania
2005 - 2006
  • Captured high-quality portraits in fast-paced studio environments.
  • Operated professional camera equipment and lighting setups to achieve optimal results.
  • Edited and retouched images using industry-standard software tools for enhanced quality.
  • Assisted clients in selecting poses and backgrounds to create personalized portraits.
  • Maintained studio organization and cleanliness to ensure efficient operations.
  • Collaborated with team members to facilitate smooth workflow during peak times.
  • Delivered exceptional customer service to elevate client experiences.

Cashier

McDonald's
Gilbertsville , Pennsylvania
2002 - 2003
  • Processed customer orders accurately and efficiently at fast-paced service counter.
  • Handled cash transactions and operated point-of-sale systems with precision.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted customers with inquiries, delivering consistent excellent service.
  • Collaborated with team members to ensure smooth shift transitions and operations.
  • Resolved customer complaints promptly to enhance overall satisfaction experiences.
  • Operated cash register and processed payments via multiple methods, issuing receipts and providing change.

Cook's Assistant

Zerns Cheesesteaks
Gilbertsville, Pennsylvania
2002 - 2003
  • Ensured cleanliness and organization of kitchen stations and equipment.
  • Assisted in food preparation and cooking to support efficient kitchen operations.
  • Followed food safety guidelines to maintain safe handling practices.
  • Operated kitchen appliances, including grills, fryers, and slicers, effectively.
  • Coordinated with team members to streamline meal service tasks.
  • Regularly cleaned and sanitized kitchen equipment, utensils, and workstations.
  • Restocked cupboards, refrigerators, and service stations with necessary food items.
  • Implemented sanitation protocols to reduce germ spread throughout kitchen.

Education

Registered Behavioral Technician - Autism IDD and behavioral health

Autism Foundation
USA
02-2025

Associate of Arts - Criminal Justice

Montgomery County Community College
Blue Bell, PA
05-2008

Associate of Arts - Photography

Antonelli Institute Of Photography And Fine Arts
Erdenheim PA
05.2005

Skills

  • Behavior intervention and crisis management
  • Data analysis and documentation
  • Client communication and relationship building
  • Life skills education and therapeutic activities
  • Emotional support and active listening
  • Product awareness and customer engagement
  • Strong interpersonal skills and teamwork
  • Flexible schedule and adaptability
  • Decision-making and problem-solving aptitude
  • Online ordering and food safety
  • Verbal and written communication skills
  • Child development strategies
  • Adaptability to diverse learners
  • Teaching techniques for young learners
  • Quick memorization strategies

Certification

Registered Behavioral Technician 

Accomplishments

CPR/AED First Aid Certified 

Timeline

Personal Shopper/Delivery Driver

Walmart Spark
03.2025 - Current

Registered Behavior Technician

Connecting The Pieces LLC
02.2025 - 06.2025

Behavioral Health Technician

Sevita Pa Mentor
11.2022 - 04.2023

Personal Assistant/Marketing and Social Media Coordinator

Wendy Kniffen LMT Massage And Bodyworks
05.2022 - 09.2022

Reiki Practitioner/Psychic

Self Employed Services
05.2016 - Current

Retail Sales Associate

Spirit Holistic Center
02.2016 - 05.2018

Behavioral Tech, Team Lead (assistant Supervisor)

InVision Human Services
04.2014 - 10.2015

Caregiver,Autism, IDD/Behavioral health

Helping Hands Inc.
03.2005 - 04.2014

Elderly Caregiver

Self Employed Services
2006 - Current

Photographer

Self-employed
2003 - Current

Childcare Provider

Self Employed
1998 - Current

Office Assistant

Helping Hands INC
2013 - 2014

Freelance Photographer

Boyertown Times
2005 - 2006

Photo Lab Technician

CVS Pharmacy
2005 - 2006

Photographer/Retail Sales Associate

Sears Portrait Studio
2005 - 2006

Cashier

McDonald's
2002 - 2003

Cook's Assistant

Zerns Cheesesteaks
2002 - 2003

Registered Behavioral Technician - Autism IDD and behavioral health

Autism Foundation

Associate of Arts - Criminal Justice

Montgomery County Community College

Associate of Arts - Photography

Antonelli Institute Of Photography And Fine Arts
Tiffany (Trennt) Neafcy