Tiffeny Shanks
Stratford,NJ
Summary
Well-qualified employee with proven success in improving operations and solving problems during my career at Elmwood Hills. Highly proficient in building lasting relationships with key decision makers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Unit Clerk
Elmwood Hills Healthcare Center
01.2016 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Per Diem Staffing Assistant
Elmwood Hills Heathcare Center
01.2018 - Current
- Assist with filling in when Staffing Coordinator is off or needs assistance.
- Assist with clearing staffing reports, entering PTO, confirming payroll in SMARTLINX system.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Updated and maintained employee attendance records.
Education
High School Diploma -
Overbrook High School
06.1997
Skills
- Employee Relations
- Team Player
- Computer Literacy with SMARTLINX system
- Scheduling
Timeline
Per Diem Staffing Assistant
Elmwood Hills Heathcare Center
01.2018 - Current
Unit Clerk
Elmwood Hills Healthcare Center
01.2016 - Current
High School Diploma -
Overbrook High School
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