Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tiffeny Anderson

Hubert,NC

Summary

Seeking a challenging and rewarding position within a professional organization to utilize skills and work experience for career advancement and contribute significantly to organizational growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Animal Control/Impound Clerk

Homeland Security Solutions, Inc.
Jacksonville, NC
01.2012 - 05.2015

Informs Base Housing residents about their responsibilities as pet owners.

• Responsible for investigating and taking statements of Domestic animals that have either bitten or showed signs of aggressive behavior.

• Knowledgeable in laws and regulations pertaining to cases involving abuse/neglect/bites of domestic animals.

• Responsible for registering domestic animals on base.

• Able to communicate orally and in writing to prepare official reports.

• Able to set-up non hostile traps for stray cats and dogs.

• Ability to maintain control of a situation, take action to process or detain persons suspected of violations of laws and federal regulations.

• Responsible for removing stray animals from base.

• Responsible for the capture and process animals by checking to see if they are micro chipped and to try to locate the owners. If owner cannot be contacted or found, animal is taken to the shelter and processed.

• Patrols the installation for vehicles which are not in compliance with state as well as Base regulations.

• Responsible for issuing citations for illegal parking or vehicles that are not in compliance with state and base regulations.

• Ensures that vehicles that are towed are towed in the proper manner.

• Take telephone complaints of vehicles and animals.

SSP Pass and Identification/Registration Clerk

Homeland Security Solutions, Inc.
Jacksonville, NC
06.2012 - 01.2013
  • Responds to personal inquiries regarding the procedures, rules and services of Vehicle Registration
  • Screens legal documents for issuance of base decals and passes; evaluates documents for validity prior to processing and issuance of base decals and passes
  • Operates government unclassified computers
  • Researches applicant base and state driving records for revocation/suspension of driving privileges
  • Logs, destroys returned decals and records disposal of decals for accountability purposes
  • Compiles, maintains and reports data of basic statistical nature from the Consolidated Law Enforcement Operations Center CLEOC
  • Responsible for fingerprinting Military, Department of Defense civilians and Contract personnel for security clearances such as Secret and Top Secret and TSSCI clearances
  • Maintains records of pending fix it tickets
  • Coordinates appearance dates, failure to appear and suspension of base driving privileges and updates records accordingly
  • Updates prerequisite information for obtaining base passes and decals and issues these prerequisite documents to inquiring customers
  • Revises expired state driving license binder with current state requirements for military personnel needing to renew drivers licenses
  • Provides information for inquiring customers in regard to base information, local insurance agencies, DMV and driver licensing office
  • Enforces civilian attire dress code in accordance with Camp Lejeune Base Order.

Indirect Lending Loan Processor

Marine Federal Credit Union
Jacksonville, NC
05.2011 - 12.2011
  • Ensured all debts were listed and totaled and ensured debt ratios computed
  • Contacted credit bureaus, employers and personal reference to verify references
  • Ensured all documents were properly signed, witnessed and attached to the loan package prior to disbursement of approved loans
  • Initiated correspondence to inform application of approval or denial of application
  • Reversed loan payments when appropriate
  • Completed maintenance on account information as needed
  • Telephoned members with past due accounts to make arrangements for payments
  • Prepared and assisted in the preparation of daily, weekly and monthly reports as required.

MotorClothes Manager

Minuteman Harley-Davidson
Dartmouth, MA
10.2008 - 04.2011
  • Set-up and maintained an appealing retail environment and assist customers with their shopping and purchase of merchandise
  • Provided excellent customer service to all of the dealership’s customers
  • Greeted customers immediately, in a courteous and friendly manner
  • Possessed the ability to work with several customers at one time while maintaining individual customer satisfaction
  • Handled telephone transactions quickly and courteously
  • Assisted accounting department with matching up sales and retail invoices
  • Maintained and organized all vendor contacts and their files
  • Scheduled proper coverage on sales floor to manage merchandising workload
  • Received and processed merchandise from distributors, checked merchandise received against purchase invoice, logged merchandise into inventory, and prepared product for showroom floor
  • Conducted periodic physical inventory of all merchandise (counts, reports etc.) Set-up, organized, and staged special events such as Open houses, fashion shows, etc.

Finance & Title Coordinator

New River Harley-Davidson/Buell
Jacksonville, NC
08.2006 - 03.2008
  • Acted as a liaison to all departments in matters concerning Finance and Insurance
  • Responsible for scheduling, processing, and handling all aspects of Military Sales
  • Working knowledge of requirements for Department of Motor Vehicles, and all aspects related to Motorcycle sales, and processing titles
  • Able to work cross-functionally with all departments, with an emphasis on the Sales Department
  • Maintained a high quality of service to all customers
  • Ensure that the delivery of any new or used motorcycles is an “Event” that will endear customers to the dealership
  • Provided supplemental assistance to sales persons in the Motorcycle Sales Department
  • Worked in conjunction with the sales team.

Shipping & Receiving Inventory Specialist

New River Harley-Davidson/Buell
Jacksonville, NC
06.2004 - 02.2006
  • Handle all duties relative to merchandise (General Merchandise and Parts & Accessories) receipt and shipment
  • Ship and receive departmental and/or dealership inventory
  • Assist in the maintenance of inventory accuracy and control inventory related records
  • Perform related duties as necessary
  • Inventory Control for whole Dealership.

Pharmacy Technician

Top’s Markets, LLC
Macedonia, OH
10.2001 - 05.2003
  • Under pharmacist supervision, independently performed tasks related to the filling of medication orders, maintained both manual and computer based records, provided superior customer service, provided price quotes and product status, verified store system orders and provided trouble shooting/problem solving with insurance information thorough knowledge of medical insurance policies/procedures.

Education

Business Management

Cuyahoga Community College
Parma, OH
01.2002

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Administrative Support
  • Filing systems
  • Database entry
  • Schedule and calendar management
  • Point of sale operation
  • Calendar Management
  • Customer Communication
  • Organizational Skills

Accomplishments

Volunteer Experience:

• Mommy and Me Group Coordinator

• Initiated and organized a support and activity group for families within the Battalion.

• Planned and led weekly activities, fostering community and engagement among parents and children.

• Developed strong organizational and leadership skills through coordinating group logistics and managing communications.

Parent-Teacher Organization (PTO) Involvement:

Certification

2012, FY2012 Privacy Act Training; Personally Identifiable Information; Information Assurance Awareness; Records Management (Department of the Navy)

Timeline

SSP Pass and Identification/Registration Clerk

Homeland Security Solutions, Inc.
06.2012 - 01.2013

Animal Control/Impound Clerk

Homeland Security Solutions, Inc.
01.2012 - 05.2015

Indirect Lending Loan Processor

Marine Federal Credit Union
05.2011 - 12.2011

MotorClothes Manager

Minuteman Harley-Davidson
10.2008 - 04.2011

Finance & Title Coordinator

New River Harley-Davidson/Buell
08.2006 - 03.2008

Shipping & Receiving Inventory Specialist

New River Harley-Davidson/Buell
06.2004 - 02.2006

Pharmacy Technician

Top’s Markets, LLC
10.2001 - 05.2003

Business Management

Cuyahoga Community College
Tiffeny Anderson