Tiffiney Working
Phelps,KY
Summary
Dedicated professional with strong customer service skills. Experienced in cash management and employee training. Committed to ensuring exceptional store operations and a positive shopping environment.
Overview
3
3
years of professional experience
Work History
Key Holder
Dollar General
Phelps, Kentucky
07.2019 - 01.2022
- Supervised cash handling procedures, ensuring accuracy and compliance during transactions.
- Assisted customers with product inquiries and provided excellent service.
- Managed store operations, optimizing merchandise presentation to enhance customer experience.
- Trained new employees on store policies and operational procedures.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
- Maintained a clean and safe shopping environment for customers and staff.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Assisted in general housekeeping to maintain store image.
- Opened and closed store efficiently, adhering to company policies and schedules.
Cashier
Dollar General
Phelps, Kentucky
06.2019 - 01.2021
- Maintained organized checkout areas to enhance customer experience.
- Processed customer transactions accurately and efficiently.
- Provided friendly assistance with product inquiries to ensure satisfaction.
- Accepted payments by cash, credit card, or gift card, issuing receipts promptly.
- Operated cash register with precision for various payment methods.
- Greeted customers and addressed questions regarding products and services.
- Handled returns and exchanges per company policies to facilitate smooth operations.
- Collaborated with team members to uphold store cleanliness and organization.
Education
High School Diploma -
Phelps High School
Phelps, KY05-2010
Skills
- Cash management
- Merchandising
- Customer service
- Store operations
- Employee training
- Point of sale systems
- Team collaboration
- Time management
- Conflict resolution
- Cash handling
- Scheduling coordination
- Drawer counting
- Loss prevention
- Staff training
- Team training and development
- Customer relations
Timeline
Key Holder
Dollar General
07.2019 - 01.2022
Cashier
Dollar General
06.2019 - 01.2021
High School Diploma -
Phelps High School