Summary
Overview
Work History
Education
Skills
LANGUAGE
Certification
Timeline
Generic

Tiffiny T Warren

Longview,TX

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Breaktime Corner Market
12.2022 - Current
  • Established performance standards with periodic evaluations, implementing corrective actions or merit increases as needed.
  • Enhanced team confidence through ongoing feedback and targeted training on service delivery.
  • Efficiently organized schedules, inventory, and assignments to meet anticipated business demands.
  • Accurately balanced tills at shift conclusion while performing daily bank deposits.
  • Tracked budgets effectively, employing loss prevention strategies to safeguard assets.
  • Spearheaded initiatives to increase sales, consistently achieving store targets.
  • Conducted thorough inventory audits alongside financial reconciliations and sales reporting.
  • Strategically coordinated employee schedules for maximum performance and shift coverage.

Store Manager

Dollar General
09.2021 - 12.2022
  • Executed comprehensive inventory audits, reconciled finances, and generated sales reports for accuracy.
  • Balanced shift tills and managed daily bank deposits efficiently.
  • Led employee recruiting, onboarding, and training initiatives to ensure procedural adherence.
  • Addressed escalated customer complaints, achieving resolution and improved satisfaction.
  • Developed strategic merchandising plans that elevated display quality and increased sales revenue.
  • Forecasted labor needs and inventory demands while preparing annual budget plans.
  • Supervised inventory control measures in collaboration with purchasing to optimize replenishment.
  • Delivered ongoing feedback to empower team members towards enhanced customer service performance.

CS Team Lead

Tractor Supply
07.2020 - 08.2021
  • Coordinated requests to prioritize product and service deliveries effectively.
  • Fielded escalated customer calls from front-line representatives to ensure issue resolution.
  • Resolved customer concerns by addressing complaints and implementing effective solutions.
  • Managed customer expectations through accurate communication of timeframes and progress updates.
  • Supported timely delivery by accurately entering orders and specifying special conditions.
  • Trained team members on procedures and strategies for excellent customer service.
  • Processed exchanges, refunds, and billing adjustments to rectify service issues.
  • Maintained detailed records of customer interactions for improved tracking and follow-up.

Assistant Manager

Cefco
03.2017 - 07.2020
  • Enhanced team productivity by delegating tasks to appropriate staff members.
  • Worked with upper management to develop and implement effective business improvements.
  • Reduced information leaks via strict access control protocols on sensitive systems.
  • Organized daily workloads, ensuring efficient task delegation and schedule management.
  • Maintained compliance by keeping paperwork updated with legal standards.
  • Implemented targeted strategies for hiring qualified candidates effectively.
  • Directed comprehensive employee recruitment, training, and onboarding initiatives.
  • Boosted employee performance through proactive mentoring and tailored training programs.

Education

Diploma - Insurance And Risk Management

Xcel
Jacksonville, FL
04.2024

Diploma -

Robert E. Lee
Tyler, Tx
2003

Skills

  • Talent recruitment
  • Operations management
  • Inventory control
  • Promotional planning
  • Team leadership
  • Leadership development
  • Employee training
  • Business management

LANGUAGE

English
Native

Certification

Have a certification in Life insurance

Timeline

Store Manager

Breaktime Corner Market
12.2022 - Current

Store Manager

Dollar General
09.2021 - 12.2022

CS Team Lead

Tractor Supply
07.2020 - 08.2021

Assistant Manager

Cefco
03.2017 - 07.2020

Diploma - Insurance And Risk Management

Xcel

Diploma -

Robert E. Lee

Similar Profiles

CREATE PROFILE