TIFFNEY ALLEN
Lakeland
Summary
Licensed Claims Adjuster and Collection agent withe experience in reviewing, handling and issuing payments. Inbound Sales Representative talented at managing high workloads with efficient and quality-driven mindset. Determines needs and overcomes objections with practiced skill.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Inbound sales
Spectrum Retention
01.2021 - Current
- Data Entry, Accomplishes accounting and organization mission by completing related results as needed
- Review and retain account, and collecting payment and reviewing customers billing information.
Medical Claims Adjuster
Centene
09.2019 - 12.2020
- Examine claims forms and other records to determine insurance coverage
- Document claims in full, entering payments, reserves and new information
- Process payments and claims within designated authority level
- Determine validity of payment authorization on previously investigated claims by carefully reviewing documentation
- Report overpayments, underpayments and other irregularities.
Deli Room Operator and Line Worker
Publix Deli Manufacturing
06.2003 - 09.2019
- Managing a room of 9 people.
- Loading and unloading produce.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Collection Customer Service Representative
GC Services
11.2000 - 06.2003
- Handled credit and collection accounts
- Handled inbound and outbound collection calls.
- Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
Education
Associate of Science - Healthcare Management
Ultimate Medical Academy
Tampa, FLSkills
- GUIDEWARE
- CLAIM CENTER
- BILLING CENTER
- POLICY CENTER
- SYMBILITY
- AS400
- GHOSTBUSTERS
- XACTANALYSIS
- XACTIMATE
- EXCLAIM
- MS TEAMS
- SKYPE BUSINESS
Certification
- License, Florida Claims Adjuster (620-All Lines)
- License, Louisianan Adjuster (property & casualty)
- Certification, Xactimate certified
- Certification, NFIP Certified
- License, Texas Adjuster - All lines
- Bonded Notary
Additional Information
I have my adjuster 620 All lines ( property and casualty) in the state of Florida,Texas, and Louisiana
I am a Bonded Notary for the state of Florida
Timeline
Inbound sales
Spectrum Retention
01.2021 - Current
Medical Claims Adjuster
Centene
09.2019 - 12.2020
Deli Room Operator and Line Worker
Publix Deli Manufacturing
06.2003 - 09.2019
Collection Customer Service Representative
GC Services
11.2000 - 06.2003
Associate of Science - Healthcare Management
Ultimate Medical Academy