Tifini Aroca
Eagle Mtn,United States
Summary
Dynamic professional with a proven track record at Lucky Day Logistics, excelling in effective communication and customer service. Adept at problem-solving and fostering independence in individuals with disabilities, while showing care and compassion. Committed to enhancing client experiences and resolving issues promptly, ensuring satisfaction and happiness of customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Driver
Lucky Day Logistics/Amazon
West Jordan, UT
05.2024 - Current
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Direct Support Professional
Rise Services
Orem, UT
04.2023 - 04.2024
- Developed relationships with families of those receiving services to ensure continuity of care, while offering excellent customer service and being available for any needs.
- Accompanied individuals on outings to promote independence and integration into the community.
- Facilitated social interactions between participants and their peers in the community.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Education
High School Diploma -
American Fork High School
American Fork, UT05-1995
Skills
- Effective communication and resolution
- Organizational skills
- Customer service excellence
- Problem-solving ability
- Great desire to help customer to achieve their goals and resolve any issues
- Data entry
Affiliations
- I am passionate about yoga and meditation and am a RYT and have loved teaching classes since 2020
- I enjoy being outdoors hiking, fishing, paddle boarding and simply being a part of nature
- I love to read and continue learning in many areas including, health, history, sociology, interpersonal and philosophy
Certification
- 200HR Yoga Teacher Training Certificate
- Aromatouch Technique Certificate
- CPR/FIRST AID
- Watersafety training Certificate
Timeline
Delivery Driver
Lucky Day Logistics/Amazon
05.2024 - Current
Direct Support Professional
Rise Services
04.2023 - 04.2024
High School Diploma -
American Fork High School
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