Tift Hollis
Atlanta,GA
Summary
Capable IT Specalist experienced in helping users correct problems with computer systems, mobile devices and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.
Overview
3
3
years of professional experience
Work History
Operations & IT Specialist
Level Workforce
Remote
03.2024 - Current
- Facilitated the set up and creation of the IT department
- Selected the Help Desk and other software for the new department
- Stepped up as an executive assistant when it was needed
- Assisted in the implementation of new technologies and systems to improve efficiency
IT Specialist
Wesley International
Decatur, GA
03.2023 - 01.2024
- Rapidly assisted with any hardware or software issues that users might encounter
- Facilitated the replacement and repair of hardware
- Managed the Onboarding and Offboarding of users
PT Aid
Atlanta Sports Recovery
Atlanta, GA
10.2022 - 02.2023
- Monitored calls and communicated with customers to answer questions, concerns, and reschedule their appointments
- Assisted in setting up marketing campaigns for Atlanta Sports Recovery
- Quickly completed tasks set by the trainers
Intern
Central Georgia Technology LLC
Atlanta, GA
10.2022 - 01.2023
- Aided the technicians with onsite installations and ensured customer satisfaction with our service
- Deconstructed computers to repair broken parts and replace them
- Preformed system updates and resets on devices that were out of date or needed to be cleared
Camp Counselor
Drobots Company
Atlanta, GA
05.2021 - 08.2021
- Arrived early on-site to aid our lead in setting up the daily challenges and preparing the equipment for use
- Taught campers the basics of Lua code and helped them troubleshoot software issues
- Instructed campers in the skills needed to pilot drones in the air and on the ground
- Helped campers understand the fundamentals of coding through Stem and the programs built into certain drones.
Education
Bachelor of Arts - Game Design
High Point University
High Point12.2021
Skills
- Communication Skills
- Time Management
- Html
- JavaScript
- C Code
- C
- Microsoft 365: Word
- Excel
- Powerpoint
- SharePoint
- Microsoft Azure
- Photoshop
- Indesign
- Audition
- Premiere
- Unreal Engine
- Block Coding
- Project Implementation
- Web development
Awards
Eagle Scout, 2016
Accomplishments
- Eagle Scout 2016
Timeline
Operations & IT Specialist
Level Workforce
03.2024 - Current
IT Specialist
Wesley International
03.2023 - 01.2024
PT Aid
Atlanta Sports Recovery
10.2022 - 02.2023
Intern
Central Georgia Technology LLC
10.2022 - 01.2023
Camp Counselor
Drobots Company
05.2021 - 08.2021
Bachelor of Arts - Game Design
High Point University
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