Tigist Dersehlign
122 Ardsley Pl Norcross,GA
Summary
Dynamic professional with a proven track record at SPUR, enhancing office productivity and fostering teamwork through exceptional communication skills. Expert in document management and adept at leveraging computer skills for efficiency. Demonstrated ability to improve customer relations at Moose Restaurant, underscoring a commitment to excellence and collaborative success. Developed strong organizational and communication skills. Demonstrated ability to manage multiple tasks efficiently and support team objectives.
Overview
17
17
years of professional experience
Work History
Staff Assistant
SPUR
01.2021 - 08.2024
- Supported daily operations with efficient task management, contributing to overall office productivity and organization.
- Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
- Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
- Served as a liaison between departments, facilitating effective collaboration on projects and initiatives.
Machine Operator
Bagcraft
05.2018 - 07.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Customer Service
Moose Restaurant
04.2013 - 08.2017
- Provided excellent customer service by resolving inquiries promptly and professionally.
- Provided exceptional customer service, resolving disputes promptly and professionally.
- Provided exceptional customer service to patrons and communicated professionally.
- Increased client retention through excellent customer service and consistent followups.
Cashier
Publix
02.2008 - 12.2012
- Greeted customers entering stores and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
GED -
Addis Ababa Technical College
Ethiopia06-2006
High School Diploma -
Soddo High School
Ethiopia06-2004
Skills
- Document management and control
- Calendar management
- Reception duties
- System upgrades
- social work
- computer skill
- communication skills
- Using spreadsheets and databases
- Math skills
- Team work
Languages
Amharic
English
Welayta
Interests
- I enjoy helping others and giving back to the community
- Web Development and Design
- Coding and Programming
- Developing software, websites, and apps in various programming languages
Timeline
Staff Assistant
SPUR
01.2021 - 08.2024
Machine Operator
Bagcraft
05.2018 - 07.2019
Customer Service
Moose Restaurant
04.2013 - 08.2017
Cashier
Publix
02.2008 - 12.2012
GED -
Addis Ababa Technical College
High School Diploma -
Soddo High School
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