Tigist Nagumo
Oakland,USA
Summary
Certified Project Management Professional (PMP)® with over 15 years of leadership experience in government and international non-governmental organizations (INGOs) focused on International Development. Expertise in innovation process management, workforce development, and complex program delivery. Proven track record in building strategic partnerships, managing budgets, and executing impactful programs that drive social change. Proficient in Agile, Kanban, and Scrum methodologies to enhance project outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Account Manager
Maplewood Marketing
California, USA
02.2023 - 10.2023
- Promoted and sold products and services, enhancing brand visibility and providing exceptional customer experiences.
- Assisted with client enrollment and provided support throughout the sales process.
- Ensured compliance with safety policies and procedures in the assigned territory.
- Developed and presented efficient solutions to issues.
- Provided training and support to Customer Service Associates.
Marketing Operations Manager
World Vision
Addis Ababa, Ethiopia
12.2021 - 01.2023
- Developed and implemented marketing strategies to promote programs and fundraising efforts.
- Oversaw execution and evaluation of marketing campaigns across various channels.
- Utilized data-driven insights to optimize campaign performance.
- Managed budgets, resources, and timelines effectively.
- Provided leadership and mentorship to the marketing team.
Collaboration and Innovation Manager
World Vision
Addis Ababa, Ethiopia
12.2019 - 11.2021
- Developed collaboration and innovation strategies aligned with organizational goals.
- Facilitated knowledge sharing and identified opportunities for innovation.
- Established partnerships with government agencies, NGOs, and academic institutions.
- Monitored and evaluated effectiveness of collaboration and innovation initiatives.
Area Program Manager
World Vision
Addis Ababa, Ethiopia
11.2014 - 11.2019
- Provided leadership and management to program operations.
- Developed and implemented operational plans and budgets.
- Led a team of program managers and support staff.
- Designed and implemented community development programs.
- Ensured compliance with donor requirements and reporting deadlines.
Education
Master of Arts (MA) - Leadership and Good Governance
Ethiopian Civil Service University
Addis Ababa, Ethiopia07.2013
Bachelor of Education (BEd) - Chemistry
Mekelle University
Mekelle, Ethiopia07.2006
Skills
- Leadership
- Marketing Operations
- Strategic Planning
- Data Analysis
- Project Management
- Partnership Development
- Innovation Management
- Team Leadership
- Stakeholder Engagement
- Program Development
- Cross-functional Collaboration
- Coaching and Mentoring
- Digital Marketing
- Budget Management
- Community Empowerment
Certification
- Leading Operational Excellence
- Context Management and Leadership
- HubSpot Marketing Operations Certification
- Salesforce Administration
- Microsoft 365
- Salesforce Essentials
- Advanced Partnership Management
- Nonprofit Management
- Digital Marketing
- More than 50 online certifications in different sectors
Volunteer Experience
Online and in-person fundraising for emergency response mainly for schools.
Languages
Fluent, Native Speaker
References
Available upon request. Feel free to reach out for references when needed.
Accomplishments
- Awarded 2nd "Masalla special Award" for the global fund raising coordination to Higa boarding school emergency fund.
Languages
English
Full Professional
Amharic
Native/ Bilingual
Timeline
Account Manager
Maplewood Marketing
02.2023 - 10.2023
Marketing Operations Manager
World Vision
12.2021 - 01.2023
Collaboration and Innovation Manager
World Vision
12.2019 - 11.2021
Area Program Manager
World Vision
11.2014 - 11.2019
Master of Arts (MA) - Leadership and Good Governance
Ethiopian Civil Service University
Bachelor of Education (BEd) - Chemistry
Mekelle University
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