Tikilia Walker
Clarksdale,MS
Summary
Detail-oriented Property and Auto Claims Adjuster with 4 years of experience investigating and determining property claims in accordance with federal and state regulations. Personable and understanding with exceptional organizational skills. Adept at obtaining evidence and information regarding claims. Customer-oriented Property Claims Adjuster with proficiency in evaluating losses and interpreting federal regulations and laws. Adept at carefully reviewing claim information to avert fraudulent claims. Experience coordinating with other adjusters and professionals to assess damages. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level adjuster position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Property Claims Adjuster
Cross Country Adjusters
09.2021 - 07.2023
- Interacted with witnesses and claimants.
- Advised others on legal and regulatory compliance matters.
- Exercised proper judgment and decision making to analyze over 100 claims per week.
- Negotiated claim settlements and recommended litigation when claims could not be settled.
- Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
- Used guidwire to compile estimates for personal property and structure damage.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Researched claims and incident information to deliver solutions and resolve problems.
- Clarified coverage of losses to policyholders and provided assistance in itemizing damages and finding alternative living arrangements.
Independent Auto Claims Adjuster
The Best Claim Solution
10.2020 - 07.2021
- Issued payouts to claimants.
- Negotiated with claimants to settle claims.
- Documented all findings in concise reports.
- Examined photographs and surveillance and any other documents relating to claims.
- Evaluated and investigated over 100 auto claims in 1 year and decided whether insurer should pay claim
- Documented all findings in concise reports
- Examined photographs and surveillance and any other documents relating to claims
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes
- Kept current on insurance regulations, laws, policies and procedures
- Reviewed police reports, photographs and other documentation to gain complete understanding of accident
- Issued payouts to claimants
Independent Auto Claims Adjuster
ITL Adjusters
09.2014 - 05.2018
- Issued payouts to claimants.
- Negotiated with claimants to settle claims.
- Documented all findings in concise reports.
- Examined photographs and surveillance and any other documents relating to claims.
- Evaluated and investigated over 100 auto claims in 4 years and decided whether insurer should pay claim
- Issued payouts to claimants
- Negotiated with claimants to settle claims
- Documented all findings in concise reports
- Examined photographs and surveillance and any other documents relating to claims
- Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process
- Enhanced customer satisfaction by delivering honest advice to policyholders in regards to repair work and body shop processes
- Successfully negotiated settlements with claimants and insurers
- Carried and managed consistently heavy project workload through exemplary organizational, time management and collaboration talents
- Created detailed assessments of damages to property and vehicles
- Assessed complex claims and accurately determined value of damages
Education
Associate Of Science - Barbering
Coahoma Community College
Clarksdale, MS05.2013
Skills
- Social Perceptiveness
- Interior Water Damage Repair
- Case Management
- Deductible Collection
Timeline
Property Claims Adjuster
Cross Country Adjusters
09.2021 - 07.2023
Independent Auto Claims Adjuster
The Best Claim Solution
10.2020 - 07.2021
Independent Auto Claims Adjuster
ITL Adjusters
09.2014 - 05.2018
Associate Of Science - Barbering
Coahoma Community College
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