Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tikiya Jones

Jackson,MS

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Alorica
01.2022 - 07.2022
  • Assist customers with their Entergy services
  • Billing, outages, emergencies,work order reports
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Amazon

Amazon
06.2023 - Current

Warehouse scanning n processing packages to delivering packages.

Extern

Delta Tech-GYN Livingston,Michael
08.2023 - 10.2023
  • Contributed to clinical research by compiling patient data and assisting in analysis for study outcomes.
  • Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.

Education

Certificate - Medical Assistant

Delta Technical College
Ridgeland, MS
12.2023

Associate - Elementary education

Holmes Community College
Ridgeland, MS
07.2021

Associate - Office Systems Technology

Hinds Community College
Raymond, MS
05.2019

Diploma - General

Callaway High School
Jackson, MS
05.2017

Skills

  • Receptionist, Microsoft Office, Microsoft Word, Organizational Skills, Data Entry, Microsoft, Filing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets
  • Achieved results by completing tasks with accuracy and efficiency.

Timeline

Extern

Delta Tech-GYN Livingston,Michael
08.2023 - 10.2023

Amazon

Amazon
06.2023 - Current

Customer Service Representative

Alorica
01.2022 - 07.2022

Certificate - Medical Assistant

Delta Technical College

Associate - Elementary education

Holmes Community College

Associate - Office Systems Technology

Hinds Community College

Diploma - General

Callaway High School
Tikiya Jones