Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tilisha Alexander

Gardner,United States

Summary

Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Dedicated to make a difference in patient care, as well as, the health care industry.

Overview

23
23
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
08.2023 - 10.2023
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Solved patient problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted pharmacist by filling prescriptions for patients and responding to patient questions regarding prescription and medication-specific issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

District Manager

Go Chicken Go Inc.
05.2000 - 04.2023
  • Supervised 5 locations to enforce high-quality standards of operation.
  • Hired and led multiple managers and supervisors for Go Chicken Go Inc.
  • Coordinated with other managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Held weekly meetings with managers to identify techniques to overcome sales obstacles.
  • Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.

Education

GED -

Olathe North Sr High School
Olathe, KS
05.1992

Skills

  • Customer Service
  • Scheduling
  • Sales Reporting
  • Sales Orientation
  • Policy Enforcement
  • Attention to Detail
  • Policies and Procedures
  • Operations Management
  • Leadership Skills
  • Managing Operations and Efficiency
  • Employee Coaching and Mentoring
  • Productivity Improvements

Timeline

Pharmacy Technician

CVS Pharmacy
08.2023 - 10.2023

District Manager

Go Chicken Go Inc.
05.2000 - 04.2023

GED -

Olathe North Sr High School

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Tilisha Alexander