Proven leader in driving sales and operational efficiency, with a track record of enhancing customer satisfaction and fostering strong team dynamics at Sewell Automotive. Skilled in strategic planning and financial management, achieving significant business growth. Excels in relationship building and staff management, ensuring a collaborative and results-driven work environment.
Work History
Sales Associate
9 Years 5 Months
Sewell Automotive | 05.2017 - Current
Welcomed existing, new, and potential customers, establishing positive first impressions that fostered customer relationships.
Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Provided positive first impressions to welcome existing, new, and potential customers.
Handled financial approval and documents to complete a deal.
Owner
3 Years
Kobe Steakhouse and Sushi | 11.2022 - 11.2025
Managed budgeting, financial reporting, and tax preparation to ensure fiscal health of business.
Negotiated supplier contracts for improved pricing and terms, enhancing cost efficiency.
Directed daily steakhouse and sushi operations, ensuring consistent guest service and kitchen coordination.
Managed staff scheduling, hiring, and training to maintain efficient front-of-house and back-of-house coverage.
Oversaw inventory purchasing, vendor ordering, and stock control for fresh seafood, meats, and ingredients.
Owner
9 Years 3 Months
Yogurt Story | 10.2010 - 01.2020
Oversaw daily business operations to ensure smooth functioning and address issues promptly.
Developed and implemented training programs to enhance employee performance in daily functions.
Proactive in finding solutions and resolving conflicts in the workplace.
Internet Sales Manager
1 Year 9 Months
Honda of Burleson | 07.2015 - 04.2017
Responded to internet inquiries and phone calls promptly, ensuring customer needs were addressed.
Enhanced customer satisfaction through timely responses to inquiries and personalized follow-up communication.
Directed internet sales lead follow-up to convert inquiries into showroom appointments.
Coordinated CRM activity to track customer communication and maintain accurate deal records.
Managed online vehicle listings to ensure pricing, availability, and specifications stayed current.
Education
Bachelor of Science - Hilton College of Hotel And Restaurant Management
University of Houston | Houston, TX | 12.2009
Club Managers Association of America (CMAA)- Public Relations Officer
Korean American Student Association - Vice President
Skills
Sales strategy
Customer engagement
Sales forecasting
Financial Management
Sales analytics
Staff training/development
Product knowledge
Team collaboration
Talent acquisition
Product training
Client relations
Networking
Sales coaching
Verbal and written communication
Effective communication
Staff Scheduling
Accomplishments
Achieving Presidential/Silver/Hardest Charger award (7 months of 20+ sold units/month in a year).
Team Twenty (20+ cars a month) and Heavy Hitter (Averaging 15+ cars a month) every year.
Sales Associate of the year 2016 at Honda of Burleson.
Languages
Korean
English
Timeline
Owner
Kobe Steakhouse and Sushi
11.2022 - 11.2025Read More
Sales Associate
Sewell Automotive
05.2017 - CurrentRead More
Internet Sales Manager
Honda of Burleson
07.2015 - 04.2017Read More
Owner
Yogurt Story
10.2010 - 01.2020Read More
University of Houston
Bachelor of Science from Hilton College of Hotel And Restaurant Management