Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Tim Luman

Tim Luman

Acampo,CA

Summary

Talented Escrow Manager with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.

Overview

13
13
years of professional experience

Work History

Escrow Supervisor

Valon Mortgage
03.2022 - 04.2025
  • For accounts identified as audit/examination exceptions, provide information needed to respond in a timely manner
  • Provide information/documentation necessary to refute the observation or identify the root cause and suggest corrective action(s) for the account in question
  • Reviewed replacement cost and loss of income calculations for commercial real estate insurance policies to ensure compliance with loan documents and investor guidelines
  • Population of data for the vendor scorecards and participate, as needed, in vendor performance review sessions
  • Monitors and approved all loss drafts draw requests, order inspections, verified repairs are 100% complete before final draw in accordance with investor guidelines
  • Reviewed casualty losses incurred on commercial properties and advise internal and/or external clients regarding insurance coverage and loss proceed requirements relating to those casualties
  • Correspond, as necessary, with borrowers, insurance agents, and insurance companies to resolve any loan compliance issues or discrepancies related to insurance
  • Recommend enhancements to insurance related processes that reduce risk and increase efficiencies
  • Monitor and ensure the data contained in the loan servicing system, as well as investor and GSE (Government Sponsored Enterprise) websites, is updated to reflect the current status regarding insurance policies including, but not limited to, effective dates, coverage amounts, etc

Special Loan Servicing Supervisor

Computershare
08.2022 - 05.2023
  • Work collaboratively and effectively with senior leadership, their direct staff, and with other teams within the Escrow department
  • Enforce all key performance indicators that measure productivity and quality standards associated with department functions and tasks
  • Build and maintain effective working relationships with internal and external teams, vendors and other stakeholders as needed
  • Demonstrate a thorough and detailed understanding of all regulations, guidelines, and procedures applicable to their assigned area(s) of responsibility
  • Research as necessary to verify the impact that any regulatory change may have to existing processes or procedures, then as necessary develop and implement new or adjust existing controls to ensure compliance with all regulatory requirements
  • Closely monitor complaints, escalations, audit findings and other input/tends, then conduct or coordinate research as necessary to determine root cause of the issue and implement any necessary changes to mitigate risk by adjusting procedures, conducting training, or otherwise addressing the root cause of the issue to ensure similar incidents do not occur in the future
  • Ensure that all functions associated with the assigned area(s) of responsibility are completed in compliance with all regulatory requirements and internal timelines/quality standards
  • Ensure that operational performance associated with assigned area(s) of responsibility meets or exceeds established regulatory requirements and internal standards

Closing Manager

Stearns Lending LLC
11.2018 - 03.2023
  • Oversee and manage daily operations of closing
  • Provide and develop training for new hires as well as providing ongoing training for existing staff
  • Working knowledge of retail lending, wholesale lending, including identification of exposure and risk factors
  • Current knowledge of RESPA,TRID and MDIA regulations
  • Proficiency with MS Excel, MS Word, Desktop Underwriter, Loan Prospector, and Calyx Point
  • AUS experience
  • Detail oriented, organized and work efficiently under pressure
  • Excellent written and oral communication skills
  • Strong organizational and analytical skills
  • Communicate with underwriting and processing to ensure all final conditions are submitted and met by time of funding
  • Ensure final conditions are all cleared for post-closing review
  • Administer and communicate new policy and procedures as necessary to eliminate future issues found through this process
  • Manage close of escrow, QC issues and expiration dates, review with other AOMS management to find solutions to any recurring errors
  • Update staff with industry and regulatory changes
  • Maintain data integrity in Encompass by evaluating files in process to ensure they have been closed accurately
  • Loan types, VA FHA, USDA, Conventional, Jumbo, Equity Lines of Credit, Second Mortgages

Post Closing Manager

Farmers & Merchants Bank
03.2016 - 11.2018
  • Reviewed residential and commercial loan applications files to verify that applications data is complete and meets company standards
  • Including type and amount of mortgage, borrower assets, liabilities, and length of employment
  • In some cases, recommend a loan application not be sent to underwriting
  • Delivered loan files to FNMA, FHLMC, VA AND FHA
  • Prepare, process, document, close, fund and service SBA Loans in accordance with Lender’s credit policy
  • Order FHA case numbers and tax transcripts as appropriate
  • Loan types, USDA, Conventional, Equity Lines of Credit, Second Mortgages
  • Reconcile vendor Mortgage Insurance reports with current pipeline
  • Assist lenders with 912 clearances, citizenship, military clearance, ownership, and other eligibility issues for both GP (SBA’s General Processing) and PLP (SBA’s Preferred Lender Program) processing
  • Use pre- and post-closing checklists to verify loan to approval and SBA Authorization
  • Work with post-close audit review to resolve any packaging/closing/disbursement issues
  • Monitored Investment pipeline to ensure all conditions are cleared in a timely review for purchase
  • Review and analyze credit approval conditions while working closely with outside counsel in preparing the closing checklist and guide customer through the closing process
  • Train new employees to become experts in their positions
  • Train staff on how to solve loan discrepancies and balance workflow effectively while solving for loan issues
  • Perform flood insurance reviews on all real estate collateral located in a special hazard flood zone to determine the amount of flood insurance required on each structure
  • Gather and review construction AIA contract, final budget, plans, specifications, builder’s risk insurance, permits, etc
  • For construction and leasehold improvement projects
  • Assist staff on clearing pending loan conditions prior to loan funding

Loan Servicing Manager

Washington Mutual Bank
01.2012 - 11.2018
  • Provides guidance, enterprise wide, regarding compliance matters
  • Assist in the creation and facilitation of ongoing compliance related training material
  • Performs assigned routine compliance testing tasks
  • Collaborate with teammates and assist employees with compliance related projects, analyses and deliverables
  • Focus points include, but are not limited to, Third Party Oversight / Compliance911 / Contractual Agreement Review
  • Verify internal policies and procedures comply with federal and state level laws and regulations
  • Although not all inclusive, examples of such laws and regulations include Truth in Lending (TILA), TILA-RESPA Integrated Disclosure Rule (TRID), Equal Credit Opportunity Act (ECOA), Flood Disaster Protection Act (FDPA), Fair Housing Act, Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Real Estate Settlement Procedures (RESPA), Home Mortgage Disclosure Act (HMDA), Gramm Leach Bliley Act (Privacy Act), Home Ownership and Equity Protection Act (HOEPA), additional state and federal regulations
  • Maintain knowledge of new and changing compliance regulations and the impact on processes and line of business
  • Participate in the evaluation of organizational compliance performance
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Review loan documentation details and ensure they are accurately updated and represented in Salesforce and Loan Management System
  • Monitor delinquent payments and coordinate with clients on early collection efforts
  • Support relationships with new and existing clients and participant lenders and support them on all loan servicing and online portal related matters
  • Collaborate with underwriters, portfolio managers and general counsel on collection of post-closing items and loan disbursement conditions
  • Lead conversations with clients in a way that demonstrates empathy and garners understanding of their experiences and needs, including those who have faced barriers to equitable access of capital
  • Partner with Finance team on identifying loan administration issues and developing a more efficient system for loan processing
  • Flood insurance review on all pending loans prior to loan funding to ensure flood insurance requirements are in compliance
  • Preparation of corporate balance sheets, income statements and other financial reports
  • Maintained loan closing pipeline and coordinated funding with county partners
  • Conducted audit of loan documentation for verification of loan funding
  • Reviewed attorney prepared documents and construction loan documents
  • Modified loan structure with lender's final approval

Education

Certificate - Real Estate Law

Delta Community College
Stockton, CA
02.2016

Effective Communication, Time Management, Project Management, Leadership Training, Diversity Training

Explorance
Sacramento, CA
08.2018

Advance Management Program - Building a whole team

IMD
Sacramento, CA
10.2021

Skills

  • Staff training and development
  • Team building
  • Leadership
  • Time management
  • Problem solving
  • Excellent written and oral communication
  • Organizational and analytical
  • Retail lending
  • Wholesale lending
  • Fiserv
  • Dayforce
  • Ceridian
  • Windows
  • Desktop Underwriter
  • Loan Prospector
  • Calyx Point
  • AUS
  • Microsoft office
  • Accupost
  • Laser-Pro
  • Encompass
  • Origin
  • Loan Works
  • ID doc
  • Fidelity
  • Alltel
  • Jack Henry
  • RESPA
  • TRID
  • MDIA regulations
  • VA/ FHA portal connections
  • Aspect phone system
  • Type (45 wpm)
  • 10 key by touch
  • Closing Disclosures
  • Flood certification
  • Flood Insurance review
  • Credit analysis
  • Compliance regulations
  • Appraisal ordering
  • Required closing document management
  • Employee development
  • Extensive knowledge of flood insurance
  • Various types of commercial property insurance policies
  • Document review
  • Closing coordination
  • Escrow management
  • Closing disclosure
  • Loan portfolio management
  • Operational efficiency
  • Portfolio management
  • Team management
  • Risk management
  • Vendor relationships
  • Team collaboration
  • Training and development
  • Performance evaluations

Accomplishments

  • Originated gain sharing idea – Created a procedure increasing fee income by over $750,000 per month.
  • President club
  • Customer Portfolio Retention – Awarded most inspiring performer
  • Employee of the month – Nominated for outstanding customer service

Languages

English
Full Professional

Timeline

Special Loan Servicing Supervisor

Computershare
08.2022 - 05.2023

Escrow Supervisor

Valon Mortgage
03.2022 - 04.2025

Closing Manager

Stearns Lending LLC
11.2018 - 03.2023

Post Closing Manager

Farmers & Merchants Bank
03.2016 - 11.2018

Loan Servicing Manager

Washington Mutual Bank
01.2012 - 11.2018

Certificate - Real Estate Law

Delta Community College

Effective Communication, Time Management, Project Management, Leadership Training, Diversity Training

Explorance

Advance Management Program - Building a whole team

IMD

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Tim Luman