In my 25+ years with the company I have grown on a personal and business level along the way. I bring both operational and leadership skills from my numerous roles in my time here. I have always been people oriented because they are what makes the company stronger and myself a better leader.
Work History
Academy Coach
5 Years 10 Months
Walmart | 10.2020 - Current
Assessed student learning needs and provided relevant instruction to close knowledge gaps.
Train and develop numerous types of leaders in the company from foundational to area specific.
Asset Protection Manager
2 Years
Walmart | 08.2023 - 08.2025
Developed and implemented loss prevention strategies to minimize theft and shrinkage.
Conducted regular audits of inventory and security practices to ensure compliance with company policies.
Trained and mentored team members on asset protection protocols and safety procedures.
Analyzed incident reports to identify trends and recommend actionable improvements.
Collaborated with law enforcement to investigate theft incidents and recover stolen merchandise.
Monitored surveillance systems for suspicious activity, ensuring swift response to potential threats.
Prepared detailed reports on asset protection performance for senior management review.
Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
Academy Facilitator I
2 Years 7 Months
Walmart | 03.2018 - 10.2020
Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Developed and executed performance management programs to increase employee engagement and productivity.
Provided coaching and mentoring to employees.
Facilitated virtual, in-person and blended learning sessions.
Auto Care Center Manager
2 Years 5 Months
Walmart | 10.2015 - 03.2018
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager
7 Months
Walmart | 03.2015 - 10.2015
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Developed detailed plans based on broad guidance and direction.
Reviewed sales and gross profit report to assess company efficiency.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Mentored team members to enhance professional development and accountability in workplace.
Education
GED
Maricopa Community Colleges - Estrella Mountain Community College | Avondale, AZ
Skills
Educational Strategies
Interactive Learning
Effective Communication
Interactive Media
Social Behaviors
Interpersonal Awareness
Group Sessions
Positive Reinforcement Strategies
Instructional Techniques
Special Projects
Performance Optimization Strategies
Positive Learning Environment
Instructional Assistance
Analytical and Critical Thinking
Certification
Food Certification* Walmart
Timeline
Asset Protection Manager
Walmart
08.2023 - 08.2025Read More
Academy Coach
Walmart
10.2020 - CurrentRead More
Academy Facilitator I
Walmart
03.2018 - 10.2020Read More
Auto Care Center Manager
Walmart
10.2015 - 03.2018Read More
Assistant Manager
Walmart
03.2015 - 10.2015Read More
Maricopa Community Colleges - Estrella Mountain Community College
Assistant Director, Westchester Academy at Spring Branch Independent School DistrictAssistant Director, Westchester Academy at Spring Branch Independent School District