Tim Stearns
Greenfield Twp.,PA
Summary
Experienced sales professional with a proven track record in driving revenue growth and cultivating lasting client relationships. Thrives in collaborative team environments and consistently delivers results by seamlessly adapting to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, excellent communication skills, and a results-driven mindset.
Overview
33
33
years of professional experience
Work History
Account Executive
BOLD GOLD MEDIA
05.2024 - 11.2024
- Company Overview: Local radio station with fourteen frequencies
- Sold both radio and digital assets to Northeast PA
- Worked with local DSM to learn the radio business
- Sold multiple accounts within the first three months
- Member of NAB
- Local radio station with fourteen frequencies
- Sold both radio and digital assets to Northeast PA
Membership Representative
NIELSEN
05.2022 - 05.2024
- Company Overview: Nielsen works with homes across all 50 states and 50 additional countries across the globe
- Nielsen in the gold standard in audience research for both TV and audio
- Travel to personal homes and recruit households to participate in Nielsen panels
- Use tools to determine if homes fulfill the required activities a household is required to make during their 2-year term
- Complete required paperwork and legal documents with household
- Worked remotely and finished virtual training on all facets of Nielsen
- Maintained and updated reports and CRM for management
- Nielsen works with homes across all 50 states and 50 additional countries across the globe
- Nielsen in the gold standard in audience research for both TV and audio
Relationship Manager
HEARTLAND PAYMENT SYSTEMS
06.2021 - 05.2022
- Company Overview: Business sales focused on small and mid-size clients looking for financial solutions to grow their business
- Qualified and signed all new clients for credit card processing, e-commerce, lending, POS and payroll
- Meet monthly quotas in first six months
- Daily activity includes cold calling, client follow-up and face to face business prospecting
- Worked remotely and finished virtual training on all products, credit card processing, e-commerce, payroll, HR, lending
- Maintained and updated reports and CRM for management
- Business sales focused on small and mid-size clients looking for financial solutions to grow their business
Marketing Consultant
SINCLAIR BROADCASTING GROUP FOX56
05.2016 - 06.2021
- Promote, sell, and manage TV and digital campaigns for regional and local advertisers
- Maintained and grew regional client’s share with agencies handling PA Lottery, Arby’s, Direct TV/ATT, Perkins, Chevrolet and more
- Attained both local and digital sales quotas throughout 2017, 2018 & 2019
- Help create comprehensive promotional and branding campaigns utilizing TV and digital assets for local businesses
- Solid understanding of digital products and Google Analytics
- Fully versed in Neilson and ComScore TV ratings, share and HH numbers
- Sold and trained customers on over 65 different digital products we actively promote through Fox56 and Sinclair Broadcasting
Vice President of Stores
SARNO & SON TUXEDOS
09.2011 - 01.2016
- Report to owners and manage daily activities for corporate rental and retail store operations
- Provided organizational structure to retail operations and grew same store revenue growth 18% in first full year
- Produced annual budgets and weekly goals for corporate stores and managed all P&L items
- Restructured management organization and hired (10) new managers in all markets
- Created new job descriptions describing all retail personnel positions
- Worked closely with marketing group to improve online presence and enhance direct mail incentives
- Managed $550k retail sales department for both company stores and wholesale customers
- Worked with staff at 30+ consumer trade shows each year
Sales Operations Manager
NTELOS NETWORKS, INC
01.2010 - 09.2011
- Coordinated with all Regional Directors in streamlining business processes within the sales organization
- Worked with transition teams ensuring smooth migration from FiberNet to nTelos
- Helped structure new account management processes and procedures for business channel
- Developed and communicated new Account Executive compensation for legacy FiberNet Account Executives
- Project leader implementing Salesforce.com
- Developed and implemented corporate training program company wide
- Extensively traveled markets to train Account Executives individually to perform at higher level
Director of Sales
NTELOS NETWORKS, INC
01.2010 - 09.2011
- Hired, trained and upgraded overall sales force in WV, OH, KY, VA and MD
- Incorporated sales force structure and motivated team to higher level performance
- Provided new and effective leadership training for (25) Account Executives
- Developed new sales strategy, teams and geographic footprints for (7) corporate markets
- Sold and serviced (60) products to business class and residential customers with revenue over $10 million annually
- Motivated (8) senior sales representatives with new compensation structure based on sales
- Developed new daily, weekly, monthly and quarterly reporting standards for all sales personnel
- Managed daily operations with sales administration staff of (6) people
Vice President of Operations
NORTH-EASTERN PENNSYLVANIA TELEPHONE CO
04.2006 - 01.2010
- Spearheaded strategies improving daily operations for core products and services
- Lead build-out of new wireless PCS system covering target region 60,000 consumers
- Managed $4.1 million wireless build-out project
- Negotiated contracts with major carriers – AT&T, T-Mobile, and Dobson Communications
- Successfully negotiated and managed integration of new billing platform with CommSoft
- Expanded call center duties and responsibilities ensuring first call resolution
- Efforts reduced customer churn to 0.7% in first full year compared to industry churn standards of 2%
Vice President and General Manager
ENDLESS MOUNTAINS WIRELESS, LLC
05.2004 - 04.2006
- Company Overview: Led sales and business operations for only locally owned and operated A-side cellular carrier in region using 850 MHz GSM technologies
- Expertly managed logistics and successfully launched a startup wireless carrier in rural Pennsylvania territory project managing all aspects of complete network build valued at $8.5 million
- Developed all business rules regarding billing, credit, bad debt, write-off, and all other accounting programs
- Trained all staff on sales and customer service to enhance brand and loyalty
- Opened multiple retail stores in Northeast PA
- Worked closely with surrounding communities to promote new and emerging wireless company
- Led sales and business operations for only locally owned and operated A-side cellular carrier in region using 850 MHz GSM technologies
Vice President of Sales and Marketing
HIGHLAND CELLULAR, LLC
12.2001 - 04.2004
- Planned, directed and evaluated performance across all sales channels, structuring rate plans and marketing/ brand awareness initiatives to drive superior profitability and revenue growth in all areas
- Grew subscriber base by 5% and reduced overall company Cost to Acquire customer by 8%
- Initiated inventory, pricing and rate plans that increased profitability by 17%
- Managed $3.6 million Sales & Marketing budget
- Managed 60+ employees in Retail, Indirect and Direct sales
- Purchased all inventory and developed new training reducing loss over 10%
Director of Sales
HIGHLAND CELLULAR, LLC
12.2001 - 04.2004
- Successfully expanded subscriber base by 18% and improved average access by 24% in 2002
- Trained, coached, and inspired (25) sales and marketing staff at (7) company-owned retail stores
TRITON PCS, INC
07.1998 - 11.2001
VANGUARD CELLULAR SYSTEMS, INC
03.1996 - 06.1998
STONE & THOMAS DEPARTMENT STORES
10.1992 - 02.1996
US GOVERNMENT SERGEANT AT ARMS DEPARTMENT
07.1991 - 09.1992
Education
Bachelor of Arts - Political Science
Allegheny College
Meadville, PASkills
- Client relationship building
- CRM knowledge - Salesforce, NetSuite, Zen Desk
- Traditional ^ Digital Media Specialist
- Project management
Project planning
Project planning and development
Project scheduling
Team collaboration
Project tracking
Strategic planning
Schedule management
Client relations
Customer relations
Stakeholder communications
Staff management
Work flow planning
Advanced problem solving
Budgeting and forecasting
Risk management
Document management
Scope management
Project estimation and bidding
Project scope
Budget control
Cross-functional collaboration
Contract management
Cost control
Coaching and mentoring
Project scope analysis
Processes and procedures
Data analysis
Project closure
Team bonding
Purchasing and procurement
Productivity improvement
Agile methodology
Data review
Presentations
Inventory control
Performance improvements
Budget preparation
Meeting facilitation
Client rapport
Budget administration
Customer relations specialist
Forecasting
Vendor sourcing
Influencing skills
Business analysis
Procedure development
Requirements gathering
Expense reports
Change control processes
Functional & business requirements
Cost reduction and containment
New product introductions strategies
Startup turnaround strategies
Microsoft active directory
Progress reporting
Vendor management
CMS expertise
Languages
English
Full Professional
Interests
Current Events
Gardening & Cooking
Reading
Golf
Pickleball
Timeline
Account Executive
BOLD GOLD MEDIA
05.2024 - 11.2024
Membership Representative
NIELSEN
05.2022 - 05.2024
Relationship Manager
HEARTLAND PAYMENT SYSTEMS
06.2021 - 05.2022
Marketing Consultant
SINCLAIR BROADCASTING GROUP FOX56
05.2016 - 06.2021
Vice President of Stores
SARNO & SON TUXEDOS
09.2011 - 01.2016
Sales Operations Manager
NTELOS NETWORKS, INC
01.2010 - 09.2011
Director of Sales
NTELOS NETWORKS, INC
01.2010 - 09.2011
Vice President of Operations
NORTH-EASTERN PENNSYLVANIA TELEPHONE CO
04.2006 - 01.2010
Vice President and General Manager
ENDLESS MOUNTAINS WIRELESS, LLC
05.2004 - 04.2006
Vice President of Sales and Marketing
HIGHLAND CELLULAR, LLC
12.2001 - 04.2004
Director of Sales
HIGHLAND CELLULAR, LLC
12.2001 - 04.2004
TRITON PCS, INC
07.1998 - 11.2001
VANGUARD CELLULAR SYSTEMS, INC
03.1996 - 06.1998
STONE & THOMAS DEPARTMENT STORES
10.1992 - 02.1996
US GOVERNMENT SERGEANT AT ARMS DEPARTMENT
07.1991 - 09.1992
Bachelor of Arts - Political Science
Allegheny College
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