Tim Swaney
Chattanooga,TN
Summary
Goal-oriented manager with distinguished experience in the 3PL logistics industries. Proven leadership abilities in procuring and maintaining all service level agreements . Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
North American Sales Manager
American Logistics
03.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth. Leading a team of 6 people to multi-millions in sales.
Department Manager
Avenger Logistics
09.2018 - 03.2022
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends. My best year (2022) Led a team of 5 to almost $10 Million in revenue.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Account Executive
Comcast Spotlight
10.2014 - 02.2016
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Met and exceeded service level goals to achieve standards and expectations.
Education
Associate of Science - Early Childhood Education
Georgia Northwestern Technical College
Rome, GABachelor of Science - Education
Liberty University
Lynchburg, VASkills
- Strategic Networking
- Logistics Modeling
- Continuous Improvement
- Sales Presentation
- Training Development
- Client Relationships
- Sales Team Training
- Team Goals
Timeline
North American Sales Manager
American Logistics
03.2022 - Current
Department Manager
Avenger Logistics
09.2018 - 03.2022
Account Executive
Comcast Spotlight
10.2014 - 02.2016
Associate of Science - Early Childhood Education
Georgia Northwestern Technical College
Bachelor of Science - Education
Liberty University
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