Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Awards
Timeline
Generic

Austin Smith

Farmers Branch,Texas

Summary

Motivated Business Graduate with strong skills in Supply Chain Management. Highly analytical and detail-oriented, adept at addressing routine needs and managing unique circumstances. Proven track record in preventing and correcting quality errors. Excellent communicator with a keen attention to detail and a focus on meeting deadlines.

Overview

12
12
years of professional experience

Work History

Associate

Amazon
01.2019 - Current
  • Lane Captain: Responsible for the allocation of 264 chutes to ensure the flow of up to 160,000 packages during Peak times, worth a average value of 3.2 million dollar
  • Responsible for tracking and fixing of the defects inside VAST(a Quality tracking tool) lowering the defects on the Ship Dock.
  • Escalated any callouts to the AM/PA on shift in terms of DEA, Quality.
  • Responsible for virtual container creation on the Ship Dock, allowing for the virtual attachment of packages to chutes to minimize DEA misses.
  • Loaded, unloaded, and sorted products to facilitate general warehouse functions.
  • Processed high volume of orders daily and consistently met production targets.

Production Worker/Production Control/Inventory Control

Sanden International (USA) Inc
Wylie, TX
01.2016 - 01.2019
  • Assisted with setup of new ERP system
  • Met quality and accuracy standards, reviewing instructions and diagrams to verify job requirements
  • Resolved production challenges with expert troubleshooting and creative problem-solving.

Delivery Driver

Domino's
Dallas, TX
01.2014 - 01.2015
  • Tracked and maintained records for mileage, fuel usage and delivery instructions
  • Addressed customer complaints and implemented resolutions to promote repeat business
  • Maintained accurate records of customer payments and money received for deliveries.

Cashier

Wal-Mart
Corpus Christi, TX
01.2013 - 01.2014
  • Provided excellent customer service to approximately 70 customers per hour
  • Zoned merchandising for perfect appearance
  • Maintained knowledge of current products and proper pricing.

Education

Bachelor of Business Administration -

Texas A&M University, Corpus Christi

Skills

  • Customer service
  • Workplace safety
  • Administrative support
  • Customer relations
  • Data entry
  • Warehouse operations
  • Team work
  • Corrective Actions
  • Preventive measures
  • Defect tracking

Affiliations

  • Member, APICS / ASCM, 2017, 2019
  • Member, Institute for Supply Management, 2011, 2019

Additional Information

Proficient in Microsoft Office

Awards

Certificate of Achievement for Ship Dock, 06/30/22

Timeline

Associate

Amazon
01.2019 - Current

Production Worker/Production Control/Inventory Control

Sanden International (USA) Inc
01.2016 - 01.2019

Delivery Driver

Domino's
01.2014 - 01.2015

Cashier

Wal-Mart
01.2013 - 01.2014

Bachelor of Business Administration -

Texas A&M University, Corpus Christi

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Austin Smith