Timasa Kanneh
Capitol Heights,MD
Summary
With a proven track record of optimizing productivity, efficiency, and service quality in diverse environments, with over 5 years of experience I am highly dependable, ethical, and reliable. Collaborates seamlessly with cross-functional teams, demonstrating strong organizational skills and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist Manager
Paul Mitchell The School
Jessup
09.2022 - Current
- Improved office operations by automating client correspondence, record tracking and data communications
- Administrative and office facility management
- Created reports, presentations and other materials for executive staff
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
Medical Assistant
Dr Lilly And Associates
Hyattsville
01.2022 - 09.2022
- Completed clinic room inventories and restocked supplies
- Maintained patient confidence and protected operations by keeping information confidential and following HIPAA guidelines
- Registered new patients in electronic medical record prior to scheduling appointments
- Facilitated patient clinic by greeting and rooming patients
- Verified insurances, sent out referrals, and made sure patient medications were updated.
Classic Concierge
Bethesda
03.2021 - 03.2022
- Maintained front desk's concierge book to provide visitors with access to relevant local information
- Worked closely with guests, some VIP, with high degree of respect for privacy
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Cashier
Giant
Bowie
06.2020 - 05.2021
- Answered questions about store policies and addressed customer concerns
- Addressed customer needs and made product recommendations to increase sales
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Last Stop
Forestville
09.2019 - 03.2020
- Provided positive first impressions to welcome existing, new, and potential customers
- Solved customer challenges by offering relevant products and services
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Sears
Bowie
08.2018 - 01.2019
- Answered questions about store policies and addressed customer concerns
- Addressed customer needs and made product recommendations to increase sales
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items, and join reward programs.
Education
Charles Herbert Flowers High School
Springdale, MDSkills
- Customer service focus
- Greeting and Seating Clients
- Policy Enforcement
- Team building expertise
- Electronic Filing Systems (Allscripts,&Epic)
- Interpersonal Skills
- Data Entry
- Administrative Management
Phone
(301) 655-3522
Sections
References
- Deshawn Jenkins +1 (240) 886-5314
- D’Angelo Jones +1 (708) 677-3804
- Anthony Doucet +1 (832) 909-7475
Timeline
Receptionist Manager
Paul Mitchell The School
09.2022 - Current
Medical Assistant
Dr Lilly And Associates
01.2022 - 09.2022
Classic Concierge
03.2021 - 03.2022
Cashier
Giant
06.2020 - 05.2021
Sales Associate
Last Stop
09.2019 - 03.2020
Cashier
Sears
08.2018 - 01.2019
Charles Herbert Flowers High School