Timesha Wilson
Detroit,MI
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks, styling as well.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Cest La vie
01.2019 - Current
- Assisting customers with finding sizes they need
- Helping styling by putting looks together
- Opening and closing the store
- Training new comers to store
- Pulling back stock as well as putting new merchandise on the floor.
Designer
Closet By Design
03.2023 - 07.2024
- Assisted in developing marketing strategies for new products based on customer needs analysis
- Developed style guides for visual elements such as branding systems, typography standards, color schemes, photography styles
- Managed multiple projects simultaneously while adhering to tight deadlines
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users
- Worked with client via email, phone and in-person to collect information to complete designs.
Sales Associate
Saks Fifth Avenue
03.2018 - 07.2020
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Conducted inventories on a regular basis to track stock levels
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Engaged customers in friendly, professional dialogue to determine needs
- Helped customers find specific products, answered questions, and offered product advice.
OnStar Advisor
Concentrix
07.2018 - 12.2019
- Taking numerous of call per minute
- Educating customers on the insurance policy that they are signed onto
- Seeing if costumers would like yo upgrade or change their package
- Finding the best deal fit for them.
Cashier
ZARA
11.2017 - 05.2019
- Cashing out customers purchases as well as returns
- Tagging new stock and putting it on the floor
- Helping customers put looks together
- Pulling sizes from the stock room to put onto the floor.
Caregiver
EXPERT CARE
12.2016 - 03.2018
- Helping my client with daily chores, teaching them day to day things, driving them around, doing activities to help them be independent.
Education
General studies -
Macomb Community College
05.2017
High School Diploma -
Chandler Park Academy - High School
05.2016
Skills
- Customer Service (9 years)
- Certifications and Licenses
- CPR/First Aid
- Multitasking
- Counting skills
- Communications
- Problem-Solving
- Warehouse Operations
- Loading and Unloading
- Decision Making
- Team Collaboration
- Microsoft Office
- Interpersonal skills and the ability to develop strong relationships
- Active listening skills
- Attention to Detail
- Critical thinking skills
- MS,Excel, Power Point, Word
- Product knowledge
- Cross selling/up selling
Timeline
Designer
Closet By Design
03.2023 - 07.2024
Retail Sales Associate
Cest La vie
01.2019 - Current
OnStar Advisor
Concentrix
07.2018 - 12.2019
Sales Associate
Saks Fifth Avenue
03.2018 - 07.2020
Cashier
ZARA
11.2017 - 05.2019
Caregiver
EXPERT CARE
12.2016 - 03.2018
General studies -
Macomb Community College
High School Diploma -
Chandler Park Academy - High School
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