Timia King
Franklin,WI
Summary
Dedicated pharmacy technician with a focus on problem-solving and workflow optimization. Proven ability to deliver exceptional customer service while maintaining confidentiality and compliance.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
Walgreens
Green Bay, WI
12.2025 - Current
- Processed prescriptions accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in medication preparation and labeling for safe dispensing.
- Maintained inventory levels and organized pharmacy stock to optimize workflow.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 500 daily prescriptions in a high-volume, fast-paced pharmacy environment.
Advocate
House of Hope
Green Bay, WI
09.2024 - Current
- Provided crisis intervention and emotional support to clients in shelter environment.
- Educated clients on available community resources and services for long-term stability.
- Documented case notes accurately, maintaining confidentiality and compliance standards.
- Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
- Contributed to the development of shelter policies and procedures, prioritizing client safety and wellbeing at all times.
Client Support Specialist
Milwaukee Women Center
Milwaukee, WI
01.2024 - 09.2025
- Provided comprehensive support to clients navigating services and resources at Milwaukee Women Center.
- Engaged in ongoing professional development to refine skills in conflict resolution and customer service excellence.
- Provided exceptional service to clients by understanding their unique needs and offering tailored solutions.
- Maintained detailed documentation on client interactions, identifying trends and areas for improvement.
Sales Associate
Jd Sports
Green Bay, WI
09.2022 - 05.2025
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained organized sales floor by restocking shelves and arranging merchandise effectively.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Science - Nursing
University of Wisconsin, Green Bay
Green Bay, WI05-2028
High School Diploma -
Oak Creek High School
Oak Creek, WI06-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Decision-making skills
- Multitasking Abilities
Timeline
Pharmacy Technician
Walgreens
12.2025 - Current
Advocate
House of Hope
09.2024 - Current
Client Support Specialist
Milwaukee Women Center
01.2024 - 09.2025
Sales Associate
Jd Sports
09.2022 - 05.2025
Bachelor of Science - Nursing
University of Wisconsin, Green Bay
High School Diploma -
Oak Creek High School