Timia King
Franklin,WI
Summary
Highly experienced individual known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Sales Associate
JD Sports
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Client Support Specialist
Milwaukee's Womens Center
01.2024 - Current
- Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Maintained detailed documentation on client interactions, identifying trends and areas for improvement.
- Enhanced client satisfaction by addressing and resolving support issues in a timely manner.
- Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
Crew Member
Five Guys
09.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Nursing
University of Wisconsin - Green Bay
Green Bay, WI05.2026
High School Diploma -
Oak Creek High School
Oak Creek, WI06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Listening Skills
Timeline
Client Support Specialist
Milwaukee's Womens Center
01.2024 - Current
Sales Associate
JD Sports
09.2022 - Current
Crew Member
Five Guys
09.2021 - 05.2022
Bachelor of Science - Nursing
University of Wisconsin - Green Bay
High School Diploma -
Oak Creek High School