Summary
Overview
Work History
Education
Skills
Timeline
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Timira Lawson

Tuscaloosa,AL

Summary

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

7
7
years of professional experience

Work History

Server

Bowlero Lanes
Tuscaloosa, AL
10.2023 - Current
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Cleaned tables and chairs to prepare dining area for next customers.

Customer Service Cashier

Lowe's
Tuscaloosa, AL
05.2023 - 10.2024
  • Resolved customer complaints in a professional manner.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
  • Answered phone calls to assist customers with questions and orders.

Cashier and Customer Service Associate

Walmart
Alexander City, AL
05.2017 - 08.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

Bachelor of Science - Elementary Education

The University of Alabama
Tuscaloosa, AL
05-2025

Skills

  • Food inspection
  • Food Running
  • Guest Engagement
  • Table Bussing
  • Supply Restocking
  • Table Setting
  • Cash Handling
  • Effective customer upselling
  • Exceptional customer service
  • Professional Appearance

Timeline

Server

Bowlero Lanes
10.2023 - Current

Customer Service Cashier

Lowe's
05.2023 - 10.2024

Cashier and Customer Service Associate

Walmart
05.2017 - 08.2021

Bachelor of Science - Elementary Education

The University of Alabama

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Timira Lawson