Timirial L. Randall
Decatur,GA
Summary
Detail-oriented and customer-focused professional with a proven track record in providing exceptional business administrative and customer service. Seeking a position where I can leverage my strong communication skills, problem-solving abilities, and dedication to effect operational excellence in a high performance business environment.
A reliable logistics professional with solid history in dispatching roles. Adept at managing urgent requests and streamlining nightly operations. Highly focused on team collaboration and achieving timely results, showcasing organizational skills and adaptability.
Well-qualified administrator with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2026
2026
years of professional experience
Work History
Night Dispatcher
FFE Transportation, Atlanta, GA
Lithonia, GA
- This role was responsible for Managing overnight transportation operations, including scheduling, coordinating driver assignments, and addressing any logistical challenges to ensure timely and efficient delivery of goods.
Appointment/Billing Clerk
FFE Transportation, Atlanta, GA
Lithonia, GA
- This role facilitated appointment scheduling with receivers, processed inbound bills, managed outbound loads for drivers, and ensured accurate billing documentation for transportation services.
Customer Service Representative
FFE Transportation
08.2004 - Current
- This role centers on Coordinating logistics operations, communicating with carriers and customers, and resolving issues to ensure efficient freight transportation.
- Cultivate strong customer relationships through proactive communication and problem-solving.
- Accurately input and track customer delivery load information in the operating system.
- Coordinate daily freight needs and provide timely updates to customers.
- Support billing processes as needed and escalate operational issues to management.
- Manage and ensure DOT compliance for freight documents such as bills of lading and manifests.
- Monitor and track shipments to identify any potential delays or issues that may impact delivery schedules.
- Process inbound bills from drivers and schedule necessary appointments with receivers Collaborate with internal teams to address operational challenges and optimize service delivery.
Stocking/Warehouse Supervisor
Linens n Things
03.2022 - 08.2024
- The scope of this position was to ensure coordination with inbound deliveries.
Education
Certified Medical Assistant -
American Professional Institute
Associate of Science Degree - Business Administration
Massey Business College
Skills
- Dispatch software
- Route planning
- Incident reporting
- Geographical expertise
- Problem-solving
- Time management
- Multitasking and organization
- Customer service
- Attention to detail
Timeline
Stocking/Warehouse Supervisor
Linens n Things
03.2022 - 08.2024
Customer Service Representative
FFE Transportation
08.2004 - Current
Associate of Science Degree - Business Administration
Massey Business College
Night Dispatcher
FFE Transportation, Atlanta, GA
Appointment/Billing Clerk
FFE Transportation, Atlanta, GA
Certified Medical Assistant -
American Professional Institute