Timmare Lawrence

Provided frontline customer support by managing incoming calls and emails efficiently.

• Tracked orders from initiation to completion, ensuring timely delivery of goods and services.
• Liaised between customers and retail buyers to expedite order fulfillment and meet demands.
• Informed customers on billing procedures and processed payments with accuracy.
• Led customer support teams across multiple time zones, optimizing service availability.
• Updated databases with accurate and timely customer information to maintain data integrity.
• Resolved issues promptly, promoting high customer satisfaction through knowledgeable service.

• Picked assigned orders from designated aisles, ensuring accuracy and efficiency.
• Maintained cleanliness of warehouse to promote operational productivity.
• Managed daily tasks to uphold workflow standards.
• Oversaw Will Call area to facilitate customer pick-up.
• Assisted customers with call-in orders and payment processing for materials.
• Cut and staged wire orders for timely delivery to customers.
• Adhered to safety regulations when operating machinery and handling hazardous materials.
• Collaborated with team members on order picking to optimize processes.

• Handled all product off trucks and opened crates for inspection.
• Received product into laptops and computers, ensuring accurate inventory records.
• Printed labels for products to facilitate efficient storage.
• Moved pallets to designated aisles for streamlined putaway processes.
• Managed packing, picking, and putaway operations using scanner and forklift.
• Verified quantities, prices, and descriptions against purchase orders for accuracy.
• Operated lift and hand trucks to transfer materials between areas.
• Conducted regular audits of receiving operations to identify improvement opportunities.

• Managed and dispatched all loads for Amazon to ensure timely delivery.
• Tracked and coordinated trailer repairs to minimize downtime.
• Opened cases with Amazon to address issues involving various drivers.
• Utilized satellite technology for efficient route planning.
• Operated Freight Optimizer alongside Microsoft Excel for data management.
• Directed and supported compilation and analysis of technical source data necessary for product development.
• Implemented and oversaw compliance with safety and handling procedures for all shipments.
• Monitored compliance with safety regulations and quality standards during transport operations.

• Gathered supplies for catering events to ensure seamless operations.
• Managed team during Area Catering Manager's absence, maintaining workflow continuity.
• Provided exceptional customer service by warmly greeting guests upon arrival.
• Handled cash and credit card transactions, issuing accurate receipts for catering services.
• Conducted post-event evaluations to identify improvement opportunities.
• Operated and cleaned catering equipment, including dishwashers and coffee machines.
• Collaborated with team members for prompt food delivery to guests.
• Prepared workstations with necessary ingredients and tools to enhance efficiency.
• Assisted in setting up and breaking down event spaces to meet client specifications.
• Assisted in the preparation of food items following chef's instructions and safety regulations.
• Performed various administrative duties such as taking inventory of supplies, ordering ingredients for upcoming events.
• Followed proper sanitation procedures when handling food items.
• Set up buffet tables with appropriate linens, china and silverware.

• Responsible for customer service, greeting customer, taking order and receiving cash for payment
• Balance registers a close of shift
• Made frequent deposit drops into safe to alleviate too much cash being held on hand in the register
• Prepared meals that were requested by customer
• Prepped and maintained cleanliness of grill area and utensils
• Counted down registers after every shift
• Dropped money in safe after every shift
• Handled Deposits for units in the Bank daily
• Handled Employee check stubs and Checks
• Picked up Bonuses from Corporate office for Employees

• Greeted customers and inquired of what assistance they needed
• Changed and repaired flat tires
• Replenished stockroom
• Accepted Customer Payments and handled Cards and Cash