Summary
Overview
Work History
Education
Skills
WILLING TO RELOCATE
Work Preference
Timeline

SHAREE CLIMER

Mouser Electronics
Mesquite,TX
SHAREE CLIMER
1
Certification
2
years of post-secondary education
15
years of professional experience

Results-oriented Customer Service Representative with 20 years of experience in managing customer accounts and enhancing client relationships. Expertise in handling high-volume interactions and resolving issues to boost customer satisfaction. Proficient in order processing, data collection, and team supervision, with a commitment to delivering exceptional service in fast-paced environments.

Work History

CSR - Customer Service Representative

5 Years 2 Months
Mouser Electronics | Mansfield, TX | 02.2021 - 04.2026
  • Interacted with customers via phone and email to address needs and build rapport. no
  • Managed customer accounts and resolved issues to enhance satisfaction.
  • Processed incoming orders to ensure timely fulfillment.
  • Run daily reports

Customer Service Agent

3 Years 7 Months
Stericycle | , TX | 08.2020 - 03.2024

Customer Service Representative

9 Months
Quick Roofing | Kennedale, TX | 07.2019 - 04.2020

Customer Service Representative

9 Years 1 Month
Kid to Kid | Arlington, TX | 03.2011 - 04.2020

Education

- Medical Assistant

Arlington Career Institute | Arlington , TX | 08.2016 - 06.2017

High school diploma

Sam Houston High School | Arlington, TX | 09.1987 - 05.1989

Skills

Quality assurance
Order management
Order execution
Order fulfillment
Research
Payment handling
Time management
Issue escalation
Satisfaction metrics
Call center operations
Workflow management
Issue resolution
Data collection
Issue resolution
Issue resolution
Member account management
Product solutions
Client relations
Email management
Call escalation
Conflict resolution
Active listening
Critical thinking
Decision-making
Adaptability
Strong teamwork
Communication skills
Customer service
Issue resolution
Order monitoring
Call escalation
Research
Member account management
Product solutions
Strong teamwork
Payment processing
Order fulfillment
Conflict resolution
Communication skills
Order monitoring

WILLING TO RELOCATE

Dallas, TX

Work Preference

Work Type

Full Time

Minimum Desired Compensation

$20/hr

Timeline

CSR - Customer Service Representative

Mouser Electronics
02.2021 - 04.2026Read More

Customer Service Agent

Stericycle
08.2020 - 03.2024Read More

Customer Service Representative

Quick Roofing
07.2019 - 04.2020Read More

Arlington Career Institute

from Medical Assistant
08.2016 - 06.2017Read More

Customer Service Representative

Kid to Kid
03.2011 - 04.2020Read More

Sam Houston High School

High school diploma
09.1987 - 05.1989Read More
SHAREE CLIMER