Timothy Alexander
Warren,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Bar Manager/Server Shift Leader
Pineview Acres
11.2019 - 07.2021
- Worked with clients to detail and execute their optimum event experience.
- Controlled inventory and worked with vendors filling multiple orders and coordinating shipments.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for guests at all times.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Enhanced team productivity through effective scheduling and task delegation.
Customer Service/Sales Associate
Barnes & Noble
05.2003 - 06.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Trained in every department.
Education
No Degree - English Language And Literature
Kent State University
Kent, OHHigh School Diploma -
Boardman High School
Youngstown, OH06.1998
Skills
- Customer Relations
- Time Management
- Quality Assurance
- Administrative Support
- Proofreading
- Teamwork and Collaboration
Timeline
Bar Manager/Server Shift Leader
Pineview Acres
11.2019 - 07.2021
Customer Service/Sales Associate
Barnes & Noble
05.2003 - 06.2012
No Degree - English Language And Literature
Kent State University
High School Diploma -
Boardman High School
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