TIMOTHY BOUIE
Hamden,CT
Summary
To work in a challenging and dynamic environment and to keep adding values to the organization that I represent and serve. While also concurrently upgrading my skills and knowledge.
Overview
7
7
years of professional experience
Work History
City Letter Carrier
Post Office
Newhaven, United States
06.2020 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Obtained written authorization to perform activities and release High Profile materials.
- Recording shipping information for packages, materials, or internal correspondence.
Sargent E-5
Army Reserve
Taunton, MA
10.2016 - Current
- Supervised more than thousands of dollars in high-value equipment, maintaining zero loss record over 5 years of my term.
- Handled day-to-day running of unified task from morning till sunset, ensuring high levels of productivity and progression.
- Trained, supervised and organized over dozens of soldiers and personnel.
Wrap Down Crew
Amazon
Wallingford, CT
06.2019 - 06.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Customer Service Manager
Walmart
NewHaven, CT
08.2016 - 08.2017
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
- Assessed departmental operations to determine areas for customer service improvement and support.
Education
High School Diploma -
Gateway Community College
New Haven, CT05.2023
Skills
Product Knowledge
Strong Attention To Detail
Active Listening Skills
Customer Service Experience
Time Management
Excellent interpersonal
Pleasant demeanor
- Flexible and Adaptable
- Critical Thinking
- Good Telephone Etiquette
- Cultural Awareness
- Multitasking Abilities
- MS Office
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Either write something worth reading or do something worth writing.
Benjamin Franklin
Timeline
City Letter Carrier
Post Office
06.2020 - Current
Wrap Down Crew
Amazon
06.2019 - 06.2021
Sargent E-5
Army Reserve
10.2016 - Current
Customer Service Manager
Walmart
08.2016 - 08.2017
High School Diploma -
Gateway Community College
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