Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
22
22
years of professional experience
Work History
Outside Account Manager
Champion Brands LLC
04.2017 - 09.2023
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
District Manager
Heartland Automotive, Dba Jiffy Lube
05.2012 - 04.2017
Supervised up to 26 locations to enforce high-quality standards of operation.
Built positive and productive relationships with store and field leadership.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Coordinated with other district managers to actualize performance improvement strategies.
Store Manager
Rent-A-Center NPS
02.2002 - 04.2012
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Education
Associate of Arts - Family And Human Services
Washburn University of Topeka
12.2024
Skills
Special Events
Key Relationships
Product Demonstration
Client Contact
Customer Needs Assessments
Territory Development
Professional Relationships
Timeline
Outside Account Manager
Champion Brands LLC
04.2017 - 09.2023
District Manager
Heartland Automotive, Dba Jiffy Lube
05.2012 - 04.2017
Store Manager
Rent-A-Center NPS
02.2002 - 04.2012
Associate of Arts - Family And Human Services
Washburn University of Topeka
Similar Profiles
David GonzalezDavid Gonzalez
Sales Account Manager at Champion Brands Inc.Sales Account Manager at Champion Brands Inc.