Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Campbell

Smyrna,TN

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at Wallenius Wilhelmsen Solutions. Skilled in heavy lifting and fostering teamwork, I excel in fast-paced environments, ensuring timely project completion and operational efficiency. My ability to solve problems and build relationships has consistently improved service delivery and customer loyalty.

Overview

6
6
years of professional experience

Work History

Sales Associate

1-800-got-junk
06.2023 - 06.2024
  • Built relationships with customers to encourage repeat business.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Lifted and slid items weighing up to 200 pounds onto truck to transport items.

Delivery Driver/Collection Agent

Rent A Center Warehouse & Retail Store
08.2022 - 03.2023
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Delivery Driver

Amazon
03.2022 - 06.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Installer

Wallenius Wilhelmsen Solutions
08.2021 - 03.2022
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.

Rail Loader/Maintenance Assistant

Wallenius Wilhelmsen Solutions
12.2018 - 08.2021
  • Demonstrated adaptability under pressure when faced with unexpected challenges or changes to rail schedules.
  • Contributed to a positive work culture through active participation in team meetings and ongoing professional development opportunities.
  • Assisted in reducing overall shipping costs for clients by effectively managing available resources during the rail loading process.
  • Optimized space utilization in railcars by meticulously planning load distribution based on weight limitations and material compatibility.
  • Reduced cargo damages by enforcing proper handling techniques and ensuring strict adherence to safety regulations.
  • Supported environmental initiatives by following waste reduction guidelines during loading activities.
  • Streamlined workflow processes, identifying areas of improvement within the rail loading operations for increased productivity.
  • Increased on-time departures with thorough pre-loading inspections and efficient communication with team members.
  • Boosted operational efficiency through regular equipment maintenance checks and timely repairs as needed.

Education

High School Diploma -

Taylorville High School
Taylorville, IL

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Exceptional customer service
  • Outgoing Personality
  • Relationship Building
  • Flexible Schedule
  • POS System Operation
  • Safety awareness
  • Heavy Lifting
  • Order Picking
  • Truck loading

Timeline

Sales Associate

1-800-got-junk
06.2023 - 06.2024

Delivery Driver/Collection Agent

Rent A Center Warehouse & Retail Store
08.2022 - 03.2023

Delivery Driver

Amazon
03.2022 - 06.2022

Installer

Wallenius Wilhelmsen Solutions
08.2021 - 03.2022

Rail Loader/Maintenance Assistant

Wallenius Wilhelmsen Solutions
12.2018 - 08.2021

High School Diploma -

Taylorville High School

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Timothy Campbell