Summary
Overview
Work History
Education
Skills
Awards
Languages
References
Software
Languages
Timeline
Hi, I’m

Timothy Cannistraro

Sales Associate
Watertown,MA
Timothy Cannistraro

Summary

Dynamic sales professional with a proven track record at EverPresent, excelling in lead generation and consultative selling. Recognized for transforming client concerns into opportunities, I leverage active listening and data tracking to exceed targets and enhance customer satisfaction. Passionate about driving results and fostering long-term client relationships.

Overview

10
years of professional experience

Work History

EverPresent
Newton

Sales Associate
03.2024 - Current

Job overview

  • Converted inbound leads into long-term clients through personalized sales consultations for digitization projects.
  • Maintained a robust pipeline of B2C clients in Zoho CRM, ensuring timely follow-ups and collaboration with production teams.
  • Conducted over 40 consultative calls weekly, utilizing active listening to enhance project value via service upgrades.
  • Promoted photo and video enhancement services to increase average order value through effective marketing strategies.
  • Resolved escalated client concerns professionally, transforming potential cancellations into retained business opportunities.
  • Identified patterns in customer needs and objections to contribute to process improvements based on client feedback.

Lytx
Framingham

BDR
09.2021 - 04.2022

Job overview

  • Executed over 150 calls daily, targeting qualified leads via ZoomInfo, LinkedIn, and Salesforce CRM.
  • Booked and confirmed meetings, generating pipeline opportunities between $10K and $800K.
  • Consistently exceeded quota targets; recognized as Employee of the Month for Boston Sales Department in November 2021.
  • Collaborated with Account Executives to ensure seamless handoffs and maintain accurate pipeline records.
  • Utilized technology such as ZoomInfo, LinkedIn Navigator, Salesforce, Ambition, Outreach

Viking Cruises
Boston

Direct Travel Sales Consultant
06.2015 - 01.2020

Job overview

  • Engaged warm and cold leads through targeted outbound and inbound calling strategies.
  • Achieved 3:1 outbound-to-inbound call ratio, converting leads into bookings effectively.
  • Managed customer data using Excel and CRM tools to monitor conversion metrics and trip preferences.
  • Received multiple performance awards for surpassing targets and ensuring high customer satisfaction.
  • Identified opportunities for upselling higher-value services or products.
  • Utilized active listening skills to ensure complete understanding of customer requests.

Education

UMass Boston
Boston, MA

Associate's from Business Administration
06.2012

Newton North High School
Newton, MA

High School Diploma
06.2003

University Overview

  • Four-year varsity lacrosse starter
  • Three-sport athlete throughout all four years

Skills

  • Lead generation and prospecting
  • Cold calling and outreach
  • Sales enablement tools
  • Consultative selling
  • Objection handling and management
  • Client communication and follow-up
  • Cross-functional collaboration
  • Data tracking and reporting
  • Lead generation
  • Time management
  • Team collaboration
  • Active listening techniques

Awards

  • Employee of the Month, Lytx, 11/01/21, For outstanding performance in lead generation and meeting quota targets.
  • Employee of the Month, Viking Cruises, 11/01/18, For exceeding revenue goals and maintaining strong client relationships.

Languages

  • English, Fluent
  • Spanish, Conversational
  • Portuguese, Conversational

References

References available upon request.

Software

Outreach

Salesforce

Zoho

Excel

Word

Power Point

Ambition

LinkedIn Navigator

ZoomInfo

Languages

English
Native language
Spanish
Elementary (A2)
A2
Portuguese
Intermediate (B1)
B1

Timeline

Sales Associate

EverPresent
03.2024 - Current

BDR

Lytx
09.2021 - 04.2022

Direct Travel Sales Consultant

Viking Cruises
06.2015 - 01.2020

UMass Boston

Associate's from Business Administration

Newton North High School

High School Diploma

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